On Tuesday I wrote this blog post about the Central Office of Information beginning a consultation on the use of social media and metadata in government. The “consultation” was first spotted by Emma Mulqueeny. This morning the press office e-mailed this response:
“The social media guidelines are aimed specifically at Civil Servants and any informal consultation has been among this audience group.
“The Metadata guidance has also been subject to an informal consultation within government. However, we are planning a six-week formal consultation with a wider set of stakeholders shortly at which point the document will be made publicly available.
“We have amended our website to make this clearer.”
Emma spotted the COI site change mentioned above. It no longer says there is a consultation going on but that the work on metadata is “in preparation” and the using social media guide is “coming soon”.
First of all I’m pleased we got a prompt response. Thank you. But here are some more specific thoughts.
You don’t need to do this on your own as an internal thing. As Emma points out in this comment on Jeremy Gould’s post:
it is simply that there is SO much good will out here – we all want this to work – and I am pretty sure this is a rare occurance in any public/private/3rd sector collaboration. We so want these guidelines to be good, and we all want them to be exemplars, and there are many people who would freely give their time to making this happen, (some of whom I know, and I know how valuable and unique their ‘time’ is)… if time can be unique… I digress
Please, please can we have this back in consultation, and please, please can we be told how to contribute. We mean well we want to help!
So that’s my first point so eloquently made for me.
The next is a question: Are there enough civil servants with experience of using social media as part of their work to make such an internal consultation meaningful? Social media does have a slight chicken and egg problem because it is really understood through experiencing it and until you’ve had that experience you wont know that it might be of value to you. So I think it would be wise to find some way of ensuring there are enough people involved in this internal conversation who can help those being consulted experience what they are being consulted on.
Good to know the metadata work will be made publicly available soon. Will that be as a pdf – or will it be offered up in a more conversational way? If it is presented as a wiki we could edit it, there are other online mechanisms to allow comments to be made against specific sections of a fixed text or perhaps it could even be presented as a series of blog posts – perhaps a post per chapter, which would then allow us to comment and link. Working this way will make the consultation much more effective and hopefully mean that the resulting guidelines will be more realistic, ambitious and useful.
Many of us are already thinking along these lines. Paul Canning has already contributed a response to the earlier parts of the COI’s consultation on government use of the web and Cabinet Office Minister Tom Watson actively courts collaboration with us outsiders to help develop policy on the use of social media.
Any more thoughts from the COI please don’t worry about e-mailing them to me – just make a comment below or any where you find the conversation happening!