Author: Nick Booth

Report: April's Central Birmingham Social Media Surgery


Jon Law (left) and James Robertson at Apri's Central Birmingham SMS

Last night was a really interesting surgery  at thestudio – not least because it saw the first introduction of the Social Media Surgery Plus website.

We were blessed, quite surprisingly, with a large number of people happy to help others, which was great to see. Nick Booth helped the Civic Centre Residents’ group with their efforts to use Scribd with their residents’ blog, which they set up a few surgeries ago.
Karen Caine was helped by Andy Mabbett and learned about using data sets in conjunction with her long-established site, BrumCityCentre.com, for Birmingham City Centre Neighbourhood Forum.
John Newson was helped with his blog by Danny Smith.

Another busy Social Media Surgery

Heidi Blanton very kindly came down to help as a surgeon for the first time and helped Nancy Langfeldt with the blog for the South Birmingham Food Cooperative, which she had set up at a previous surgery. Jon Law of the Balsall Heath Housing Co-operative was helped by James Robertson with his site.

As I indicated earlier a great number of other people came along. And we had more people ready to help than those needing help, including Mary Horesh of Birmingham Friends of the Earth.

Scrutinising swimming pool facilities

I’ve been a bit annoyed with the provision of swimming facilities here in Brum for a while. Nick Booth suggested I compare them with those of the other core cities to see how Birmingham rated. So I’ve just had a little go.

What I did

First I went to each council’s website, found its list of leisure facilities and then checked each one to work out which were swimming pools. Occasionally, in the case of Manchester, that was easy because it was quite handy. In other cases it was a pain, because the council had different ideas about presentation. Anyway, I managed to make a crude tally of the number of pool facilities.

I wanted to do more, but as this spreadsheet shows it’s hard to get all the data.

Newcastle Swimming Pools

Some councils provide more information than others, some are completely inconsistent about what they do present. You’ll also see that, scandalously, I’ve added some Scottish cities and left out the likes of Sheffield in my list.

I then had a look on the same sites for population statistics. I didn’t always find them. On some occasions the website provided a mid-2008 census estimate, and sometimes it was just the numbers from the 2001 census. Sometimes it was in a nice HTML format, and other times it was buried in a PDF.

What I produced

I managed to collate the information into this incredibly crude spreadsheet, where I divided the population of the city by the number of pool facilities.

Swimming pool comparison

I then used Many Eyes to upload my spreadsheet and turn it into a visualisation, which you can see here:-

Now, this isn’t a great analysis. After all, Birmingham has Moseley Road Baths, which is something like 20m long, while the Manchester Aquatics Centre has two 50m pools in one facility. Yet they each get a score of one. Deeply unfair. If I could find out how long and how wide each pool was then I could add it all up and then compare the total swimming area to population. But that depth (pun intended) of information isn’t available.

So what does this mean?
For me this is a scrutiny issue, because working out how Birmingham compares to other cities in terms of facilities helps us to understand whether it needs to improve. But the information isn’t there, or if it is it’s inconsistent. And it’s not just geeks who’d like to know how big a swimming pool is, how long it’s open for and even how warm it is. It’s all information that’s relevant to users.

What can be done?
Making comparisons between councils’ services would be made easier if we all were engaged in a discussion about what information needs to be made available and in what formats that information is presented in.

As this little experiment demonstrates, it’s not technically challenging to collect data and then use a free, web-based tool like Many Eyes to interpret it. And, for the time being, I’m considering setting up a site that looks specifically at swimming pools to work out how that process could become more useful and accurate.

April’s Central Birmingham Social Media Surgery

March's Social Media Surgery in the Studio

After a couple of brilliant and very busy Central Birmingham Social Media Surgeries in February and March we’re looking forward to our next surgery, which is now on April 14th at thestudio, 7 Cannon Street, B2 5EP.

It’s the same night as the Birmingham Bloggers’ meetup, but that seemed to work OK last month, so we’ve opted to try doing it the same.

Members of voluntary and community groups are free to drop in between 5.30pm and 7pm. Below I’ve included a form to fill in if you’d like to come, so we can keep track of numbers and what kind of help people need.

We had to move the surgery, which had been booked for April 7, because of the Easter holidays, so sorry if you can’t make it. The next two surgeries are both at thestudio, booked for May 6 and June 8.

The surgeries are organised by volunteer members of the Birmingham Bloggers group. Surgeons work as friendly advisors giving informal one-to-one help to show you how to make the best of social media. If you’ve never been to a surgery before then it might be a good idea to look here. And, if you’re interested in finding out a little bit more about what the surgeries are and their history have a look here.

How do I get to the new venue? From New Street Station walk down the ramp out of the Pallasades, turn left onto New Street (past H&M) and Cannon Street is the first road on the right. The studios are further up on the right (opposite Jigsaw), and the restaurant is on the second floor.