Author: Nick Booth

This is why we do it – or how social media makes people want to go to work on Mondays

This morning we started our work with Birmingham Settlement – one of the city’s oldest charites with a track record that spans two century.  They do tricky and incredibly supportive work working with the most disadvantaged people in their neighbourhood, the wider city and increasingly the wider world! As one of them put it – they make life better for Brummies.

We worked them through our social media awareness session – the one designed to help people get their heads in the right place, to understand the link between what they do and what we know.

Margaret Farrell is in charge of the business of outreach for Birmingham Settlement’s money advice services. She confessed that all this digital stuff is outside her experience – then at the end of a mornings worked told me this

Makes me smile!

 

 

Local Government please don’t sack the connectors.

I’m just reading the very promising report on the future of public services written as part of the University of Birmingham Policy Commissions.  “When Tomorrow Comes” began life with this discussion on Big Society at the Conservative Party Conference last year.

Now published the work describes a world very close to my heart, active engaged citizens using their networks and communications skills to help shape or lead public policy and public services.  It also, though, identifies qualities we will need from public servants:

Key new roles include:  storyteller, communicating stories of how new worlds of local public support might be envisioned in the absence of existing blueprints; weaver, making creative use of exisiting resources to generate something new and useful for service users and citizens; architect, constructing coherent local systems of public support from the myriad of public, private, third sector and other resources; and navigator, guiding citizens and service users around the range of possibilities that migth be available in a system of Local Public Support.

First of all these are not new roles – they already exist to a certain degree.  We spent the best part of a year working with neighbourhood managers in Birmingham helping them with the tools and the skills to be storytellers, weaver’s and navigators. We do the same with the citizens they work alongside, not least through social media surgeries.  Likewise we’re working with the Wolverhampton Strategic Partnership to help them advance their wonderful community empowerment learning programme, which helps public servants and citizens work together to be better weaver’s architects and navigators.  We do similar work with housing associations – who value the connecting and empowering skills in their staff

Appreciating these qualities can sometimes feel like a tricky message to get across.  I remember a fascinating afternoon on The Hague with Tessy Britton and Maurice Specht. Both of us were talking to senior officials in central government in Holland about the impact of potent networks, self organising citizens and militant optimism on how will will govern ourselves.  “What should we do?”- they asked.  Learn to get out of the way, perhaps offer very lightweight support I urged them.  Invest in the connectors was Tessy’s advice.  People like the initiative brokers we met later that week.

To late?

My fear is that these skills are not being truly valued now.  The neighbourhood manager role has gone in Birmingham and in the process the council has lost some remarkable people who’s passion for connecting ideas and people made government much more accessible and I’m certain more efficient.

Other’s who are connected nationally regionally and locally are being pushed back into more definable jobs, turned back into box tickers in pre-ordained processes.  These latter jobs are the ones we can eventually automate and prescribe.  So as funding dries up for the jobs best done by connectors – please local government management, make sure you find ways of keeping them in fruitful work and onside – because you will be needing them.

 

New report counts cuts to spending in the UK voluntary and community sector

Counting the Cuts: The impact of spending cuts on the UK voluntary and community sector is a new report published today by the National Council for Voluntary Organisations (NCVO).

Following a collaborative project to map stories of voluntary groups told their funding will be reduced – and analysing the government’s projected spending plans for the Spending Review period 2011–2015) – NCVO estimate “the voluntary and community sector is facing nearly £3billion in cuts over the next five years.”

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Seven links and five blogs to delve into #sevenlinks

Tom Watson MP (and Ahmed Al-Omran) blogging at the G20 conference
Tom Watson (and Ahmed Al-Omran) blogging at the G20 conference

 

Thank you Kate Hughes for being so kind on your blog post for the seven links blogging idea – one which encourages bloggers to talk about some of their older blog posts and share who they follow and read. I’ve also read Dan Slee’s post on the same, full of more inspiration.,

Not normally my thing but it’s good to do things differently.

So what seven links from back in my blog  do I want to share with you under the chosen categories

1 My Most Beautiful Post: Perhaps curious is a better word for Why doesn’t government have reservists. It was written  just after Christmas 2008 at the time the Labour government was pouring cash into the economy to try and see us through a recession.  The question provoked wonderful, intelligent responses in the comments section, 2 years later the post prompted an invitation to meet Nat Wei  (hello Nat) and was re-vamped for the world of big society.  It’s beauty?  Simple half finished ideas shared is one of the joys of blogging.

2 My most popular post: Read more