Year: 2009

Stuff I’ve seen May 20th through May 31st

These are my links for May 20th through May 31st:

  • mySociety » Blog Archive » What the government doesn’t understand about the Internet, and what to do about it – take a look for a moment at Wikipedia, MoneySavingExpert, Blogger or Match.com – all big websites, all doing different things. Each one, however, is in its own way is reducing the ability of large, previously well functioning institutions to function as easily. These services are reducing traditional institutions ability to charge for information, seize big consumer surpluses, limit speech or fix marriages. It has, in other words, become harder to be a big business, newspaper, repressive institution or religion. Nor is this traditional ‘creative destruction’ going on in a normal capitalist economy: this isn’t about one widget manufacturer replacing another, this is about a newspaper business dying and being replaced by no one single thing, and certainly nothing recognisable as a newspaper business.
  • I’m not a tw*t — Getgood Guide – Nicky on why volunteer run very local media isn’t the territory of lunatics: I’m not mad (eccentric yes, mad no). I’m not a liar (too much Catholic guilt for that). Most importantly, I’m Not Stupid. I actually don’t think I’m that unusual in being Not Stupid. A lot of bloggers are Not Stupid enough to realise filling a blog with personal gripes, neighbourhood wars, scurrilous rumours and conjecture makes for a miserable read and isn’t going to get them or their blog very far.
  • Is this useful? An account of how I started blogging and how it changed my journalism | Joanna Geary – I had no more ownership over content or news than they did and, in fact, it was my responsibility, as supposedly employed to be “the eyes and ears of the people” to consult them about what I was doing.
  • Community sites ‘ain’t afraid of no trolls’ « Talk About Local – Tom Steinberg once said that that, on the web;‘If you don’t want a fight, don’t set up a boxing ring and invite people in‘.Good community sites follow this maxim and create a climate in which people don’t get abusive. Traditional newspaper websites of course don’t – by setting up a story as a ‘controversial issue’, you invite people to have a scrap.
  • The lottery game: or 100K for social media « Policy and Performance

My (old) thoughts on Birmingham City Council’s Newsroom Consultation

Geoff Coleman at Birmingham City Council has put up this wordpress blog to ask for ideas about how they can best make a “virtual newsroom”.  Back in January I had a meeting with Geoff, one of those exploratory meetings that people have. Deborah Harries, the fine head of news at BCC, had suggested we talk.

I wanted this to have an impact – it had started with a conversation with Deborah the previous May. Because I’m passionate about this, because I wanted to see things happen quickly before the meeting (on January 4th) I sent these ideas to Geoff.  I’ve not heard anything of substance since then.

The good news is that Geoff has begun asking for people’s ideas and yesterday set up this twitter feed

http://twitter.com/BCCNewsRoom

Below is the stuff I sent them in January.  What do you think about it?

Online News for Birmingham City Council
Some thoughts

© Nick Booth January 4th 2009.

Relations with the ‘media’ or No More Press Releases.

How many news releases do you put in the post these days? Zero? How many ‘publishers’ relying on your information use e-mail? All of them?  If we get a move on then Birmingham could be the first council to declare an end to the News Release.

You can still send information about diary events to the planning desks to help them decide how to deploy their resources – and on that you may still be able to manage to maintain the odd embargo.  But sending finished stories as press releases should stop. That is news that you tell the people of Birmingham.

These news desks need content. They can subscribe by rss to the content coming out of your new website (see below) and you can also send them automated e-mails with links to stories as they are published. The key is that you will be the first to publish your news. Not them.

Routinely make media for the media.

Just before Christmas I did a full quality audio interview with Les Lawrence as part of a job I was doing with VCSMatters. He was very curious about how simple it was and said that it could be good for the council. He’s a wise man!

Which late night bulletin producer at BBC WM won’t want to use a choice quality clip that they just download from you?  That in turn might encourage them to ask the councilor to come in for the breakfast programme.  Equally it simplifies the process of agreeing quotes internally:  record them, then use the same quotes in text based stories.  This principal should be applied as widely as possible to images and sound. Get your version out there, let others make use of it. Will some use it to have a go at you?  Of course: Lolitics.  But the original is always available for those who want to see what was fair and what was done.

It’s your story. Tell it.

This is the key. You need an easy to use and very flexible web site where you can tell the story you want to tell. A site dedicated to sharing news about Birmingham, written (or sometimes aggregated) by the City Council news team. See 10Downing Street

I would strongly recommend using software such as wordpress, hosted on space that is free from restrictions about files sizes etc.

This is Birmingham news, not a home for the cut and paste of the press releases.  You don’t write those anymore – you tell stories for the public, not the press.

Each individual post will tell stories in much the same way the media would do.  It will usually contain text, it may also have a photograph, video or audio included. These stories will compete with all other media on the internet.  Here is an example of the variety of media available to tell a story:

http://podnosh.com/blog/2008/03/13/podcast-solving-a-stinking-mess-in-bordesley-green/

This uses some text, audio, photographs and video to bring the story to the user.    Other means are available: photo-montages, audio with stills, maps, cartoons, graphics. Indeed some of the most interesting new skills to be developed will be around choosing the best medium for the story and audience.

You will notice that the content is also deliberately distributed across the internet.  The photo is hosted on flickr.com  http://www.flickr.com/photos/podnosh/2331732180/in/set-72157601953233038/

The description on flickr links back to the original blog post.  The video is hosted on youtube, creating other ways in which people can reach the story.   This is about taking our news to where people are.

http://uk.youtube.com/watch?v=WxQ6C27AysU

Let others use your news

Flickr, youtube and similar services come with a major added benefit. Other people can use the same photo or video on their website. The Evening Mail can embed your video directly in their site,  unchanged.  A blogger or newspaper in Omaha or Kandahar can use your images of Birmingham without ever bothering you when writing about the city. Your message is being spread and multiplied because you are willing to let it free.

Users of your new site can also approach the information from a number of perspectives.  It is possible to geotag a post as you write them, so they will appear on a map of the city.  For example:  this map from the Birmingham Conservation Trust.  Doing this means people can find stories near to a part of the city where they live or that interest them. If they search for a post code on google maps then a story of yours near that place could well appear in the search.

RSS feeds are everything and yes they are free!

Each story can also be tagged in numerous ways and critically, every single tag creates its own RSS feed

It could be tagged to match your own internal organization. For example the Bordesley Story above could be tagged Hodge Hill Constituency and Community and Living, Environment and Planning and Birmingham Community Safety Partnership.   More interestingly it can also be tagged in ways which might benefit others. If you tag it Bordesley Green then anyone who is blogging in and around Bordesley Green can take that feed and use it to monitor your material for what they care about. Likewise if you tag it activecitizen or volunteer then I can follow it or so can BVSC. Much more importantly though, we can also use those RSS feeds to include your material in our websites.

So we can take your news and give it straight to our audience. Nicky Getgood at http://digbeth.org/ can take the RSS feed from your Digbeth tag and your eastside tag and add them to the sidebar on her blog. As you update those feeds so her site will be updated.

Rss feeds can also be used to create feed content for sms services or for platforms like twitter. Indeed they can be fed into a whole host of online places.

The Birmingham Voice. Web first then print.

Every story that is written for the council newspaper should appear first on your new news site. As soon as you know something the public should too. Get it up there on the day/hour it happens. The material for print can then be selected from the site and adapted. You can offer links in print to more information on the web.

Why? Because as long as these stories are only on paper they can’t be easily linked too or copied by other websites or other news organizations. Why shouldn’t the Balsall Heathen keep tabs on the web stories you write about Balsall Heath and then copy and paste those into their magazine or learn to link to them from their website?  All you need to do is ask them to credit the source. By putting these on the web and tagging them your are making it easier for others to spread your message.

That’s for starters. Next Community.

Above I’ve outlined some key ways in which you change the way your share news about Birmingham. We are right at the beginning of a new wave of hyperlocal media making.

The next stage is a much more complex business of building wide ranging relationships in an online community which includes paid journalist, unpaid citizen journalists. Sometime they are just up the road, sometimes they are on another continent.  They are all networked, and all have clout in those communities.

So how generous and trusted you are in these networks could well determine the respect people have for the City Council both locally and globally.

© Nick Booth January 4th 2009.

"Transparency will Damage Democracy": Heather Brooke, MP's Expenses and Freedom of Information

Heather Brooke in The Guardian
Heather Brooke in The Guardian

If you want to understand the  background work which got us to the point where there is a disc containing MP’s receipts which can be bought by a newspaper read freelance journalists Heather Brooke’s account of her 5 years fighting the Speaker of the House of Commons and Andrew Walker, the man who runs the House of Commons Fees Office.

If you’ve got today’s Guardian it’s in the G2 Section, otherwise you can read it here.  For a taste of what to expect here were some quotes in court from Andrew Walker.  The receipts need to stay private because:

“MPs should be allowed to carry on their duties free from interference …”

“Public confidence is not the overriding concern per se …”

“Transparency will damage democracy.”

Or on Speaker, Michael Martin after the Information Commissioner ordered the receipt to be made public:

The speaker turned out to be a stubborn man. His own legal team advised him against going to the high court, so he ditched them and went lawyer-shopping at taxpayers’ expense. Not surprisingly, he found a lawyer willing to oblige. So now I was headed to the high court. This was serious. Costs are generally awarded and can run into the hundreds of thousands of pounds. Was Speaker Martin hoping the threat of bankruptcy would intimidate me?

And finally Heather’s thoughts on the story finally going to  a competitor, journalists at the Daily Telegraph:

what is the point of doing all that work, going to court, setting a legal precedent, dealing in facts, when every part of the government conspires to reward the hacks who do none of these things?

Great piece, inspiring work, please read the article and perhaps do what I’ve done, leave a message at www.yrtk.org,  (Heather’s Blog). My disclosure:  I’m hoping to be working with Heather soon.

A Comment on the Digital Britain Interim Report

To find the Digital Britain interim report click on this image
To find the Digital Britain interim report click on this image

Earlier this week Jon Hickman asked me to say a few things at the Digital Britain unconference in Birmingham.  He wanted me to share some opening thoughts about the interim reports 5th objective:

Developing the infrastructure, skills and take-up to enable the widespread online delivery of public services and business interface with Government.

An overview of the entire mornings conversation is here, but I wanted to share my thoughts.

This objective, “to develop the infrastructure skills and take up to enable the widsespread online delivery of public services and business interface with government” appears to almost entirely about refining ane ecnouraging online transactions.  It suggests that the ambition is to use the net to govern more efficiently. That is unquestionably important but it ignores how the web can and will shift our democratic relationships, allowing self organising citizens to ignore, short circuit, or improve how we govern or  self govern.  Core to this is ensuring that we all are able to effectively publish (rather than simply consume) online, should we wish to do so.  This democratic shift is also being accelerated by the problems being faced by the big cultural and media organisations which Digital Britain as a report appears to be attempting to save.

Digital Britain says very little that seems relevant to this democratic shift. A couple of things that it mentions which are tangental are:

1 Safety: “We want to make the UK the safest place to do business online”.  Who’s going to argue with that? It will make us more likely to use the web to relate to government and take part in civic activity, won’t it?

Well it may not.  The safest place to do business online could also be the most controlled and closed down.  If that is the route we go then democracy baby and democracy bathwater will be scootling down the drain together. (Byron Report )

The report also appears to cling to a shadow of the unworkable idea of a film classification type service (” clear and effective labelling to help people avoid material likely to be harmful or offensive”) and adds “There should be a clearer role for trusted brands that provide a guarantee of the nature of the content that may be accessed through their product (e.g. the approach Apple has taken to making available applications that run on iPhone).”  Apple do this because they have found a funding stream around applications. Which “trusted brands” can make that happen with public content?

2 National Digital Literacy Plan. This is the other directly relevant bit: “We will only reap the benefits of becoming a digital nation if we ensure that everyone has access to the right education, skills and digital media literacy programmes to ensure that being digital is within the grasp of everyone.”

Yes is the simple answer to that.  Please though don’t make this a digital media literacy national curriculum which will date before it’s finished.  For this to work you have to find a mature balance between digital media literacy, learning and safety.

So I found two things in the report relevant to the issue of the net and democracy.  This led me, by way of  starting a conversation, to raise these additional points:

1 Should we stop existing IT projects which could stifle digital media literacy. Anything which is overly safe and overly cautious is likely to hamper our progress as a digitally literate nation. For example learning portals for schools etc – are they going to help or hinder? Do they really encourage rich informal learning and the sort of free flowing collaborations skills which will give us an economic advantage? (answers to this below please!)

2 Transparency isn’t mentioned. Transparent appears only once. Transparency will be the core media virtue in the future, replacing others such as impartiality.  Transparency is how we hold publishers and politicians to account. What does transparency mean?  Could there be principles to describe transparency which can then form the basis for a new set of standards against which online activity can be measured?

3 Talk to the folks next door. Whilst I was ranting on about how the people who wrote Digital britain didn’t seem to have read the Power of Information stuff Dave Harte did a quick search of the document to find no mention of the Power of Information Taskforce.   Unh.

My twoppenorth as an opener.  An overview of the entire mornings conversation is here with recordings of it all from the marvellous Rhubarb Radio.  Aggregations of national conversation on twitter at #dbuc09. Thanks to Nat and Julia at www.aquila-tv.com for organising and BillT for the original idea. Notes form the Manchester Event are here.  BTW Recasting the Net looks like another postive contribution to this conversation.