Neil has written this fine blog post on the parrallels betwen his father in law’s first digital camera and introducing the social web in the work place
“Retreat. Slowly. And never completely. Digital cameras and digital media can make your life better and easier – but not at first. Initially they introduce a problem you didn’t previously have. So our job as web geeks is to create that problem and then solve it, so that any difficulties are quickly outweighed by the benefits.”
Hat Tip Justin.