Tag: Snnprofit

How to lobby – 10 tips from our new podcast on the Grassroots Channel

Active citizens do it all the time, but what does it take to lobby effectively? This programme hears from two people about their experience of lobbying politicians and councillors. David Babbs works for Friends of the Earth and belongs to their group in Hackney. Georgie Bigg lobbys as part of the Campaign for the Protection of Rural England – expecially in their efforts to resist the expansion of Bristol Airport.

Please scroll down to listen first. Here is a list of their most important tips in the order they emerged in the conversation:

1 Understand who has what power. Lobby the people who can make a difference and aks them to do things they have the power to do.

2 Find out what people think. The first step of lobbying is to ask those in power what their position is. They may already agree with you.

3 Work out what’s in it for them. What incentive might they have to help you? Do they have a personal passion which may be relevant?

4 People in power don’t always appreciate where public opinion is. If you believe the public is forging ahead of those in power tell them so, and most importantly prove it, perhaps with a petition?

5 Know what you want to achieve. This should probably be number one on the list. Be clear about what change you want to see before you meet someone. Stay focussed on that in the meeting.

6 Facts are critical. They persuade. Politicians are usually generalists so provide them with the information and ammunition to be experts in your subject. If you win their support show them how to act – give them the tools to be on your side and make your case.

7 Link the lobbying to a wider public campaign.

8 Don’t get angry – use the right tone of voice.

9 Try and get any commitments make in public – either in the press, at a public meeting, perhaps in parliament or on the minutes of a council meeting.

10 Be human – they are (I added that one – you may not agree!).

Lobbying and the blogosphere, some slightly random links:

Legitimate LobbyingBulletinthehead, Richard Edelman, PR Speak, Ray Collins (dead link), Digital Destiny (dead link), Paul Linford, PRWatch, David Maister (dead link).

Could you use an Institutional Hack?

“Institutional Hack” is a delicious, contradictory new phrase for me. Paul Miller (of the School of Everything and from time to the think tank Demos) used it earlier today in this post on his personal blog.

At first you might think an Institutional Hack is one of those cynical folk, the type who’s skill, energy and expertise is focussed on working the politics of their organisation principally for personal gain.Not so. Paul’s idea is the opposite.

His “institutional hack” is the the bold, adventurous action which can cut through the atrophied arteries of organisation. Paul uses it to praise a group of people who have invented just such a hack for the key issue of how government innovates.

The Open Innovation Exchange is a loose coalition of organsiations and individuals who got together to bid for a £1.2 million pound government contract. Their innovation has been to eschew conventional commercial wisdom and collaborate online and in public to write their bid. (Just think about that for a moment!)
Yes that’s right, their competitiors could watch what they were doing. Their competitiors could take their best ideas and use them themselves.

The genius of the approach is that everyone and anyone is welcome to contribute, in this case drawing ideas and input from hundreds of minds, a refreshing and energising alternative to the more normal bid written behind closed doors. It all happens in the open, so credit is clear and credit is shared, hopefully generating a virtuos cycle of generosity with knowledge and ideas. If they win the collaboration goes many steps further. The bid says that one of the first things they’ll do is talk to their competitiors.

I’ve written about this elsewhere, exploring whether this is a New Model or New Madness (the link also takes you to a short audio interview with one of the team).

But here I simply want to come back to Paul Miller’s notion and ask you how could your aims benefit from the spirit of the “institutional hack”?
This was first posted here.  Thanks for the reference.
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Open source tendering – New Model or New Madness?

Scroll down and you can listen to David Wilcox talking about what I suspect is a unique experiment in producing an online open source collaborative tender for the £1.2 million Cabinet Office programme to create an Innovation Exchange for the Voluntary Sector. David explains the process with relevant links here , and you can see where the online collaboration took place through this link. The picture (find it here) is of Simon Berry of Ruralnet UK delivering the bid documents last week. The smile says a lot.

So what’s it all about? The Third Sector Minister Ed Miliband was looking for “a partner to deliver a new £1.2m Innovation Exchange – a programme to support the third sector’s capacity to innovate. The Innovation Exchange programme aims to provide third sector innovators with access to the people and potential capital they need to make their ideas a reality”

In short share knowledge to improve the way the sector delivers public services.

As David explains in the interview he and others wondered why such a bid couldn’t be created collaboratively and in public. As he says, their consortium thought about playing some cards (their best cards) close to their chest, then chose to go the whole hog. Everything they were proposing could be seen, and evolved in public. So what can we make of this:

New Madness?:

Clearly competitors know what you’re proposing and can nick the best ideas and neutralise or undermine others. The collaborators though placed copyright restrictions. Anything lifted from the bid had to be credited. If it was then developed and evolved competitors were asked to put that back onto the site. Naieve? Perhaps, we’ll know eventually.
Who does the government deal with? A shifting collaborative process has many stakeholders, but ultimately the people handing out the money will want to know who’s head is on the block – who is resonsible for delivering. hat may give and internally generated single organisation a stornger hand.

After that though I’m struggling with the problem of madess because for me it is a really a
New Model:

Closed doors, closed minds. Cards to the chest bidding can lead to bidders being blind to the best ideas. The open source tender had at least 500 minds involved.
Planning and delivery are different.… Often the people who will have to deliver are not involved in the bid. Someone comes along to them afterwards and says we thought you could do this for this much money. The open process could solve many of those problems earlier.
It raises everyones’ game. With an open source bid in the frame all the competitiors have find ways of beating that bid in terms of ideas and value for money. that can be good news for the public.
It builds flexibility into delivery. By collaborating openly at all stages it should be much easier to innovate along the life of the contract. It also creates transparency in delivering, which should make it easier for full feedback whilst the contract is delivered.
The winner can still involve the losers. As david says, if their bid wins one of the first things they’ll do is talk to the losers. likewise if another bid wins it may make sense for them to approach the consorium for input.
You never know where the ideas will come from. Online collaboaration improves the chances of bright new notions coming form unexpected places.
It challenges old ways of working – which with government can often be a great thing.
Losing is a good thing – well not really, but if an open source bid fails a much wider range of people have learnt from the process and learnt from the failure.

So all of this is why I’ve nominated this project for the Modernising Government category of the New Statesman New Media awards. Anything which brings more minds and more doers to the business of solving public problems is good in my book.

The bid partners are

RNUK Ltd, Delib Ltd, nfp 2.0, Partnerships Online, UnLtd and Warwick Business School. Contributors included Policy Unplugged, Sheffield Hallam University, National Rural Exchange, Common Purpose, Team Rubber, Work Empowerment Foundation, Unique Social Enterprise, Matrix Research & Consultancy, Switch On Shropshire, Local Level and others.