Author: Nick Booth

Government websites need pavements

A simple summary from Steven L Clift about key ingredients for government websites if they are to help strengthen democracy:

The typical e-government experience is like walking into a barren room
with a small glass window, a singular experience to the exclusion of
other community members. There is no human face, just a one-way process
of paying your taxes, registering for services, browsing the
information that the government chooses to share, or leaving a private
complaint that is never publicly aired. You have no ability to speak
with a person next to you much less address your fellow citizen
browsers as a group. As I’ve said for years, it is ironic that the best
government web-sites are those that collect your taxes, while those
that give you a say on how your taxes are spent are the worst or simply
do not exist.

In summary he says websites should be like streets with places to meet and talk. I suppose Steven means government sites should be social objects in their own right.

Show them a better way a £20,000 competition from the Cabinet Office.

Brilliant. The Power of Information Taskforce has created a £20,000 prize fund for people who want to develop new ways to use publicly owned data for public benefit. You submit ideas through the website boldly called showusabetterway, indicating a fresh attitude which is summed up by this quote:

We’re confident that you’ll have more and better ideas than we ever will. You don’t have to have any technical knowledge, nor any money, just a good idea, and 5 minutes spare to enter the competition.Go on, Show Us A Better Way.

The newly released data includes information from the NHS and detailed maps from the Ordnance Survey. At the moment that is a little limited – but within government points need to proved, cases made and the Cabinet Office is clearly serious a about experimenting with open sourcing ideas and freeing data.

Thinking cap tip Bill Thompson and I’ll update with links to other blog post below as they emerge:

Justin Pickard: “This is what it’s all about”.

Shane McC: “Surely this can’t be government? But it is…Brilliant”

Guardian Tech: ” It would be fantastic if a Guardian Tech reader could win this”

The Semantic Puzzle: “They are looking for mashups”

Online Journalism Blog: “if we don’t make the most of this opportunity, we’ll have no excuse when the government decides to withdraw the offer”
Ideal Government: “we offered an OS map and a Google lava lamp”

Richard’s Kingdom: “what’s even better is that this competition is accompanied by a whole raft of new public APIs”

Ed Parsons: “I’m Impressed”

Skuds Sister: “I have more confidence in motivated geeks than in large companies”

Daveyp “does this mark a sea change”

Ideal Government: “Power of Information work is gathering pace and getting quite exciting”

Bob Piper: “My suggestion was going to be ‘Where’s my bloody post office gone’.”

Open: ” it behoves me to offer a little praise when they get things right”

100 ideas already Tom Watson: “we might have to find some more prizes.”

Personal Democracy: “Kudos to all!”

Web Monkey: “welcome news to mashup artists, whose work is sometimes restricted by the amount of data available.”

Peter Suber: “Do you think that better use of public information could improve health, education, justice or society at large? … ”

Tom Loosemore: Richard Stirling, John Sheridan, William Perrin and others – I salute you.

Review of the new Local Priorities web service from the Dept of Communities and Local Government

I do like the idea behind this new web service from the Department of Communities and Local Government which tells you about your Local Area Agreement.
Local Area Agreements (LAA) are negotiated between a local council (plus the local strategic partnership, like BeBirmingham) and central government. Together they create a list of key improvements and sign a three year deal to hit some key targets – that’s the LAA. Every local authority will have a different set of priorities – Birmingham will include tackling gun crime, Boscombe wont.

This new website uses a map to help us find out what the priorities are for where we live. This is good. In the simple sense information empowers people. If I know what the council or police force’s priorities are I can negotiate with them better. I can improve the way I influence them. I can also decide whether to challenge those priorities and make the case for new priorities. It all helps focus and clarify the conversation between citizen and those who serve the citizen.
So the principal is great but execution has shortcomings. First of all the information isn’t very usable. If I go to the Birmingham part of the site I can’t create a permanent link to this information. Instead I get the link which generates the data from the database:

http://www.localpriorities.communities.gov.uk/LAAResults.aspx

This means that a local newspaper or a local community group can’t link to the Birmingham part of the site to share with others what the targets are for the neighbourhood. Without permanent links the whole web service is based on the assumption that people will come to your site rather than the more realistic idea of letting your information go to where they are on the web.

Next the information lacks detail.

It tells me Birmingham has 35 targeted priorities. I have to presume they are not listed in any order of importance. For example NI (national indicator?) 001 tells me that we have a target called “% of people who believe people from different backgrounds get on well together in their local area”. What it doesn’t say is what that percentage is in Birmingham at the moment and or the percentage we’re trying to achieve. Likewise NI 154 tells me nothing more than one of Birmingham’s 35 agreed priorities is called: “Net additional homes provided”. That’s it. No more place specific detail.

Is this a question of time? Will the extra information about specific numbers for Birmingham be added? If not why not? If so how is this happening?
The whole process could be streamlined if individual local authorities have their own login to add the specifics of their targets.
They could further update it when/if those targets have been met. They could add links to evidence of the achievement, whether text, video or audio. Alongside that residents could leave their comments, a little like public comments on parliamentary debates on TheyWorkForYou. Local residents, newspapers, businesses and communities group could also keep track of this and share it if you provided an rss feed for every local authorities set of targets.

The information could also be used to create a game or competition to encourage local authorities to keep the data refreshed. Politicians like to keep track of who’s on top. They might even respond to a widget which rings a bell every time a target is hit – either in their region, or nationally.

One last thing – it isn’t really local enough. Many people don’t know which local authority area they live in. If we want everyone to easily access the LAA priorities then a postcode or map based search system would be better – integrating perhaps google maps with the site. This is something already done by others (notably mysociety with fixmystreet), so technically is now quite straightforward.
The bulk of these things would be relatively easy to do through ning or perhaps wordpress multiuser – all on the same url as now.

To sum up it’s a good idea but I can’t see many people finding it very useful in its current form.

Flickr for Government Jobs.

Recruitment for government jobs is a great opportunity to demonstrate how letting data free can improve the quality of government. Why do I start with such a blunt statement. This post pointed me to the growing discussion here on Tom Watson’s site about how recruitment in government might be given the Power of Information (pdf) Task Force treatment.

Some thoughts:

Treat all jobs for public bodies as your data set.

Don’t get distracted by a big recruitment website. A number of comments suggest a single jobs.gov.uk website. The opportunity here comes from allowing information about jobs to flow into all the little cracks of the web, to be placed under the eyeballs of those with the skills, knowledge, passion and ideas to be brilliant at the jobs. This does not mean we necessarily need a single website where all government vacancies are presented. However we would need a mechanism for standardising information about vacancies and attaching that to a myriad of rss feeds. To do that we might require something on the web where jobs are submitted… How about a government jobs equivalent of flickr – where descriptions etc can be reasonably standardised, those submitting the jobs can add them to groups they think are relevant, tag them as they see fit but critically important others can further group and tag the jobs. Obviously all tags, groups etc should have their own rss feeds to allow sites across the web to bring the jobs to the attention of their niches.

Social media requires social objects. Can the culture of writing job ads change so they become more of a social object, encouraging people to share them around the web? With that in mind services which widgetise government jobs and make them embed-able should be encouraged. (Did I just write widgetise a government job! Wince.)

Geotag. Place is also a niche. Almost everybody has a geographical constraint on where they will work so all jobs should be geotagged. (imagine how developers/economic regeneration experts/community advocates etc might use such data. Think of the opportunities for schools/colleges/adult ed to monitor required skills and meet them).

Crowd Source Job Descriptions/Person Specs. Most work cultures suffer from recruiting the type of worker they already understand to fill roles they already recognise. The government jobs version of flickr could also be used to seek suggestions of what skills would be needed to solve particular problems. Before recruiting pop up a description of what needs to be achieved (tagged etc) and ask people what type of person could nail that. Sort of a recruitment sandbox.

Don’t stifle competition for employees. Government departments, NHS trusts, local councils should be encouraged to present jobs on their own websites in their own context. It’s partly there that they begin selling themselves to potential employees and this competition should be encouraged, not hampered.

One final thought is that a single rss feed containing all government jobs would be political dynamite, a satirists Nirvana.