Posts Tagged ‘Politicians’

#madwd Making a difference with data: Cllr Darren Johnson

Posted on 18th March 2011 by

Darren Johnson – London Assembly Member and Lewisham Cllr – green Party

Notes on his comments at Making a Difference with Data.

  • data is essential as part of our scrutiny role.
  • we find getting hold of data takes up a good chunk of our time – and our support staff.
  • generally we have problems – officials often reluctant to release raw data to members and meners of the public
  • I’ve started to request that all data I ask for goes on the London datastore so it’s shared [great thing to do]
  • changing the way we make policy – all data we use to make policy is getting shared, which speeds up the analysis of the policy by scrutiny easier.
  • Sharing tree information across London changed tree planting approach – but three years ago it is still like pulling teeth to release the data again.
  • need open and complete information on publicly owned land.
  • on average it costs £300 to answer and Assembly members question.  With open data fewer questions will be asked and so less admin needs to happen – he hopes.

A Comment on the Digital Britain Interim Report

Posted on 15th May 2009 by
To find the Digital Britain interim report click on this image

To find the Digital Britain interim report click on this image

Earlier this week Jon Hickman asked me to say a few things at the Digital Britain unconference in Birmingham.  He wanted me to share some opening thoughts about the interim reports 5th objective:

Developing the infrastructure, skills and take-up to enable the widespread online delivery of public services and business interface with Government.

An overview of the entire mornings conversation is here, but I wanted to share my thoughts.

This objective, “to develop the infrastructure skills and take up to enable the widsespread online delivery of public services and business interface with government” appears to almost entirely about refining ane ecnouraging online transactions.  It suggests that the ambition is to use the net to govern more efficiently. That is unquestionably important but it ignores how the web can and will shift our democratic relationships, allowing self organising citizens to ignore, short circuit, or improve how we govern or  self govern.  Core to this is ensuring that we all are able to effectively publish (rather than simply consume) online, should we wish to do so.  This democratic shift is also being accelerated by the problems being faced by the big cultural and media organisations which Digital Britain as a report appears to be attempting to save.

Digital Britain says very little that seems relevant to this democratic shift. A couple of things that it mentions which are tangental are:

1 Safety: “We want to make the UK the safest place to do business online”.  Who’s going to argue with that? It will make us more likely to use the web to relate to government and take part in civic activity, won’t it?

Well it may not.  The safest place to do business online could also be the most controlled and closed down.  If that is the route we go then democracy baby and democracy bathwater will be scootling down the drain together. (Byron Report )

The report also appears to cling to a shadow of the unworkable idea of a film classification type service (” clear and effective labelling to help people avoid material likely to be harmful or offensive”) and adds “There should be a clearer role for trusted brands that provide a guarantee of the nature of the content that may be accessed through their product (e.g. the approach Apple has taken to making available applications that run on iPhone).”  Apple do this because they have found a funding stream around applications. Which “trusted brands” can make that happen with public content?

2 National Digital Literacy Plan. This is the other directly relevant bit: “We will only reap the benefits of becoming a digital nation if we ensure that everyone has access to the right education, skills and digital media literacy programmes to ensure that being digital is within the grasp of everyone.”

Yes is the simple answer to that.  Please though don’t make this a digital media literacy national curriculum which will date before it’s finished.  For this to work you have to find a mature balance between digital media literacy, learning and safety.

So I found two things in the report relevant to the issue of the net and democracy.  This led me, by way of  starting a conversation, to raise these additional points:

1 Should we stop existing IT projects which could stifle digital media literacy. Anything which is overly safe and overly cautious is likely to hamper our progress as a digitally literate nation. For example learning portals for schools etc – are they going to help or hinder? Do they really encourage rich informal learning and the sort of free flowing collaborations skills which will give us an economic advantage? (answers to this below please!)

2 Transparency isn’t mentioned. Transparent appears only once. Transparency will be the core media virtue in the future, replacing others such as impartiality.  Transparency is how we hold publishers and politicians to account. What does transparency mean?  Could there be principles to describe transparency which can then form the basis for a new set of standards against which online activity can be measured?

3 Talk to the folks next door. Whilst I was ranting on about how the people who wrote Digital britain didn’t seem to have read the Power of Information stuff Dave Harte did a quick search of the document to find no mention of the Power of Information Taskforce.   Unh.

My twoppenorth as an opener.  An overview of the entire mornings conversation is here with recordings of it all from the marvellous Rhubarb Radio.  Aggregations of national conversation on twitter at #dbuc09. Thanks to Nat and Julia at www.aquila-tv.com for organising and BillT for the original idea. Notes form the Manchester Event are here.  BTW Recasting the Net looks like another postive contribution to this conversation.

Links for May 10th

Posted on 10th May 2009 by
  • NewBizNews: Hyperlocal « BuzzMachine – The value of volunteering: This is the hardest to calculate but is critical to the local models: People are contributing to the newssphere because they want to, because they care. With help, I’m confident they’ll do more. That’s part of what we’re trying to discover at CUNY in our work with The Local at the New York Times: how communities can be supported to report on themselves. This could be podcasting a school-board meeting or crowdsourcing projects or looking up records. This, like new ad models, will be the subject of some speculative brainstorming. And it will be difficult to put numbers to it. But it’s critical.
  • Mediabox – New strand Mini Mediabox – with grants from £1,500 – £5,000 is now open. Mini Mediabox is for grassroots and community organisations with an annual turnover of £100k or under, designed to enable smaller organisations to access funding for their youth-led projects.
  • Home | Nominet Trust – We aim to support distinctive and inventive Internet-related projects that can make a difference to people, primarily in the areas of education, online safety and inclusion. With our grants we back programmes and organisations using IT to benefit society. The Nominet Trust is a charity created by Nominet, which maintains the .uk register of domain names and is one of the world’s largest Internet registries.
  • The Straight Choice | The election leaflet project – Election leaflets are one of the main weapons in the fight for votes in the UK. They are targeted, effective and sometimes very bitter. We need your help to photograph and map them so we can keep an eye on what the parties are up to, and try to keep them honest.
  • Murdoch: Web sites to charge for content – CNN.com – “I suspect within any readership there is a small slice — maybe three percent — that is willing to pay. News organizations are going to have to find a way of getting money from that slice without driving away everybody else,”

Data, crown copyright, archives, listening to communities and the "empowerment heist".

Posted on 10th May 2009 by

I’m rootling through my feed reader catching up.

On Thursday Tom Watson announced that Crown Copyright was to be revised so those wanting to data mash with information from the Office of Public Sector Information will now be automatically granted a license. With a rather neat turn of phrase “They say information is power, but only distributed information is truly empowering” he went on to say:

the Office of Public Sector Information (OPSI) has looked again at the restrictions of Crown Copyright, and now a licence will automatically be granted to anyone wanting to use the information rather than having to apply beforehand.  OPSI has also shown how Government can publish in a ‘web-friendly’ way rather than just as PDFs, and I want to see this approach rolled out across Government.  Today I’m pleased to announce that COI is launching new standards on quality to make Government sites as effective and easy to use as possible.”

The COI site on web site clarity was first mention on the Power of Information Blog and is   http://usability.coi.gov.uk/

The Guardian has been continuing it’s Free Our Data reporting, with Charles Arthur a little underwhelmed by the announcements above:

Umm. It’s not quite the revolution that some of us were hoping for. It doesn’t even yet seem to legitimise the re-use and repurposing by sites such as theyworkforyou.com of the contents of Hansard – which is Crown copyright. That’s the trouble with tectonic shifts, though. Nothing seems to happen for a very long time, and then sometimes it happens all at once.

I don’t agree, (and neither does Tim Davies) the shift won’t be seismic in the sense of some sort of overnight social media sensation.  The last 5 years has seen steady change and the groundwork is still going on at government level.  The COI’s social media guidance document (a pdf – tut) says civil servants should:

Help non-governmental bodies to build new services by structuring information so that they can combine public data with private data.  Avoid replicating what is already being undertaken by non-governmental bodies.

Wednesday saw the launch of a 12 week consultation called Archives for the 21st Century, again data, how we capture and share it will be at the heart of this.  The press information mentions one wonderful example of a data set created from digitising the log books of ships going back to the 17th century.  Hour after hour mariners from Britain, Holland, France and Spain would log the time, their position and the weather.  The CLIWOC project is now a database for Climate Change Study.  Another example they use is Birmingham Stories.

Also on Wednesday Downing Street restored the e-mail the Prime Minister service and Hazel Blears announced that one way for councils to save £600 million a year was by listening to their communities.  This riled Julian Dobson who called it an “empowerment heist”:

‘Involving communities are key to unlocking greater savings – when it comes to finding efficiencies, empowering local people is part of the solution, not part of the problem,’ she said.

There is of course some truth in this – councils that listen to local people and provide services that are valued will achieve more for their money. But the crude equation of ‘empowerment’ with savings is dangerous nonsense: there’s no rationale for turning what may be a fortunate by-product in some circumstances into the raison d’etre.  Yesterday’s speech might have been excusable were it not for the ten years of rhetoric that had preceded it.

Ofqual’s new Chief Officers report has been made comment-able and Spaghettitesting listed the Government winners of the Webby’s including a non-governmental site from the transparency movement  GovernmentDocs.org.

Should the government stop local councils competing with local newspapers?

Posted on 29th April 2009 by

Below (scan down a bit) is a piece I’ve written at the invitation of Paul Bradshaw from the Online Journalism Blog. Paul e-mailed to say:  “I’m creating a 6-part series of responses to the government as part of its inquiry into the future of local and regional media. I will be submitting the whole – along with blog comments – to the Culture, Media and Sport Committee. They invited responses on 6 areas. This part will look at the 3rd:

The appropriateness and effectiveness of print and electronic publishing initiatives undertaken directly by public sector bodies at the local level. The question of what public sector bodies should be allowed to publish, how that affects local journalism, and how it affects local democracy, is one of the most difficult to resolve – not least because it involves so many interconnected elements.”  So that’s what Paul asked. He has written this and here are my thoughts – mostly on the question of the quality and transparency of information paid for from the public purse:

—————————————–

I talk to a lot of people who work in council communications departments. They’re all conscious that the regional press is in trouble.  If they’ve not recently lost a local paper they’ve certainly seen local journalists lose their jobs.

They consistently tell me one thing: “Because there are fewer reporters it’s easier to get coverage. Those who are left are really grateful for the stuff we give them.  More and more they run it verbatim”.

On the one hand we have newspaper editors complaining about direct competition from council newspapers and websites, on the other they increase their reliance on content from these same sources.   This tension amply illustrates the waning value of newspapers as mediators.

Public bodies will continue to want to connect directly with an audience. They will find it ever easier to tell their stories in audio, video, maps, text and images and they will attach all that content to rss feeds to be used by individuals and publishers of all sizes.

Not only that but public services have a growing responsibility to talk directly to the public.  The conversational web and data mashing offer an unprecedented opportunity to collaborate with us to improve public services.  It would be negligent for any media regulation to stifle this.  Indeed central government already actively encourages local councils to improve their direct relationship with the communities they serve.

Any minister making decisions now risks being derided in years to come for not understanding quite how powerful these new flows of information are, first to undermine the business model of newspaper and second to strengthen the democratic opportunities for our public services. I can’t imagine any sensible intervention from Andy Burnham or Hazel Blears demanding that this trend should be somehow stopped!

New standards for Public Information

Newspaper editors should stop bleating about potential competition. Instead they should fight for new standards for public information.

Clearly all public communications departments take care to be accurate and negotiate the line between politics and public service. Often they will check their facts more carefully than journalists might because they get more stick for being wrong.

But as more and more material from local government press departments is used  use un-mediated by millions of people how do we guarantee the quality of this information?

So now is not the time for government to stifle council communications teams. Now is the time to ask if we have the right editorial guidelines for council press officers and communications departments. Let us instead ensure  every single one is a centre of excellence for plentiful, high quality and easily re-usable public information.

We already have at least one model for using public money to pay public servants to create content for the public good. It’s called the BBC. This is based on the rather clumsy notion of impartiality. The new model should be built on guarantee of quality that comes with transparency.

Any comments you make below will be posted, by Paul, through to the enquiry. Others in the series include:

Alex Lockwood on “The impact of newspaper closures on independent local journalism and access to local information”

Adrian Monck on “The opportunities and implications of BBC partnerships with Local Media”

Paul Bradshaw also on “Should Councils Publish Newspapers”

Don't tell the COI but every government news stream now has it's own twitter account.

Posted on 24th April 2009 by

Some of you will have mixed feelings about this but every major news feed out of the UK government now has it’s own twitter account. What’s interesting about this is the whole process is unofficial.  I’ve no doubt Tom Watson will be delighted, but what will the COI make of this unofficial use of information?  -They’re already working on improving websites, hopefully they will understand this as an improvement in their web presence.

I’m going to quote Geof Cole, who has done this deed:

The Central Office of Information run a rather good website called the News Distribution Service, formerly the Government News Network. Below the fold are the RSS and Twitter feeds in three groups – aggregate, departmental and regional.

Unfortunately, no-one knows about it as the COI doesn’t do much to promote it despite being “the Government’s centre of excellence for marketing and communications”. It consists of news updates for all the big bits of government – departments, agencies and regions – that you could want. It’s a good way of keeping an eye on what they’re all up to an finding the occasional hidden gem of a press release. They’ve had RSS feeds for ages and now they’re on Twitter (thanks to yours truly).

I do hope someone in government picks up the admin for this. If you want to see a full list of the feeds, including your regional one, then here’s a link to Geoff’s blog.

Update, others on this:

Neil Williams: “It’s likely there will be lots of crossover between Dave’s NDS-fuelled feeds and these civil servant powered accounts, so choose wisely which to follow. The human-edited tweets will offer more than just press releases but they might also be selective about the news they deem tweet-worthy.”

“Can we talk?” – a new measure for liveable cities.

Posted on 31st March 2009 by

I’ve been asked by MADE to write 200 words for the Birmingham Post. They’re gauging opinion before the Technical and Environmental  Mayor of Copenhagen speaks in Birmingham next week. Klaus Bondam will be at Town Hall on April 6th to share with us how he expects Copenhagen to stays a wonderful place to live.

I was asked about an hour ago and the deadline is tonight.  Here’s a bashed out draft of what I fancy saying. Please encourage, discourage amend etc in the comments. Does anyone have details of that survey that put us the 2nd best place for social media behind, is it Chicago?

————————————————————————–

Is this a good place to talk?  It’s not a question we often ask about cities.  After all the whole point of a city is that we can connect, trade and work.  Non of that happens without talk, does it? No it doesn’t, and neither does innovation.

Conversation is about scale, it happens where it’s easy for people to gather in small groups.  The ICC is evidence that we know about audience on a grand scale, but how well do we do small scale gathering?

We need many places where we can meet, deliberately or by accident.  That means a city which is easy to walking but above all has many interesting and modestly scaled places that people want to go.   It means a tolerance of other’s ideas and interests, a city where people also like to listen.

These are partly planning issues and partly cultural issues. How good are our public services at setting the example and being interested in us, how good our our planners and designers at encouraging the interesting?

And of course we don’t just want to talk to ourselves. Birmingham needs take part in a global conversation.  So our schools need open access to the internet and our school teachers and pupils helped to have the confidence to take part in sharing and developing ideas with people across the planet.

Oh and Birmingham doesn’t have free internet access in the city centre, whatever our PR folk may so. So Birmingham Fizz needs to be turned of or turned into a proper free wifi service, so we can finally start hearing each other speak.

Well?

Director of Digital Engagement – Cabinet Office.

Posted on 17th February 2009 by

I’ve always thought encouraging the active use of social media in government is a patient game. Culture change takes time and asking people to start listening in new ways, joining new conversations, collaborating with new people is a substantial culture change.  What it can lead to is a step change again.

Fortunately the Cabinet Office is quite impatient to see progress. They are looking for a Director of Digital Engagement (salary £81,000 – £160,000) who will take on “a new role charged with getting Government to work differently.

This will require Government and individual departments to change the way they do business – from consulting citizens to collaborating with them on the development of policy and how public services are delivered to them. It will involve supporting Ministers and senior officials in entering conversations in which Government does not control the message or the dialogue.

Within six months the Head of Digital Engagement will have developed a strategy and implementation plan and be able to show concrete signs of momentum in executing the plan.

Within a year the Head of Digital Engagement should be able to point to two departments whose use of digital engagement are recognised in the digital community as being world class

Within two years the use of world class digital engagement techniques should be embedded in the normal work of Government”

Umh. Is Tom Loosemore really ready to leave 4ip or perhaps Richard Allan wants a change from Cisco?  Steph Gray from Dius has already begun thinking about what this “poor soul” should do first and with uservoice has begun voting on just that problem (No 1 appears to be promote the use of small contracts and contractors for govt IT). Even Jeff  Jarvis noted the job. So there’s some names. Who else do you think ought to be sharpening their pencil?

Update: 1 Dominic Campbell fleshes out the role: “the Digi Director must also avoid becoming embedded in government and spend as much time out and about as possible, out with the policy makers, politicians and social innovators. They will also need uber executive back up from somewhere in government to make the change happen, with experiences such as those of the recently ex-civil servant Jeremy Gould highlighting the distance the government still has to travel before it truly gets the web and is willing to invest appropriate amounts of time and attention in it.”

2 I fear that Dave Briggs coinage of blogging tsar might catch on. Twould be a shame.

3 A campaign, begun to get the job for darrenbbc, as already had cold watered poured on it by Tom Watson. Sheesh – the job applications will be crowd sourced, why not teh job itself!

4 Paul Evans toys with the Robin Williams problem, do ‘they’ really want to be that engaging.

Why doesn't government have reservists?

Posted on 28th December 2008 by

It starts here

The role of government is going to change.  As individuals find it easier to collaborate and solve problems, traditional government structures will need to be reshaped and rewired. So how do we start this change?

The people’s pilot light

I first found myself thinking of the role of government as a “pilot light” at a Department for Communities and Local Government event on digital inclusion. Most government bodies are prone to consider themselves as somehow permanent but what would they be like if they got their collective heads around being only sometimes on? The pilot light on the boiler that hums quietly away, then sparks into life when things get a bit chilly.

That, of course, is very Keynsian and at the moment government is turning itself to full roar and bunging on all 4 rings on the gas cooker in an attempt to get some heat back into the economy.

What is interesting though is how we habitually structure most government on an assumption of permanence.  That means that when we need more government we struggle to find the capacity and when we need less we are clumsy at shrinking, often reluctant to scale it back and put the excess capacity to useful work elsewhere.

32nd Birmingham and District Leisure and Tourism Light Foot (reserve)

This is why I think government needs reservists.  In the good times these people will be working happily in private industry, training a couple of weeks of the year with government oppos, creating links and bridges that wouldn’t otherwise exist, speeding up the modernisation of government by sharing new ideas and ways of working.

Of course social/private firms and the third sector already provide contractual spare capacity for government.  – I’m wondering if it makes sense to create some stronger culture of treating government as something that gets deployed where and when it is needed.

Rehydrate in case of emergency.

We need to create the core notion of government that grows and shrinks depending on the task in hand.  This habit will be key to responding to self organising citizens.  Why clean a street if the people who live there use some of their combined social capital to keep it clean for themselves? Often it’s simply because we planned to clean it, it’s our job – what are they doing cleaning it anyway!

This is not a complete answer, nor a wholly formed thought, so help me here please.  How do we re-structure government to respond to widespread self organising citizens?

(image “It starts here” from Mikey G Ottowa.)

Gartner Research – social networks will partly replace government.

Posted on 28th October 2008 by

This post from Gartner Research is well worth a good read for anyone interested in large organisations and social media.

Gartner predicts the execution of many government processes in human services, tax and revenue, health care and education will involve individuals who are neither employees nor contractors. Examples include replacement of some human services functions such as online collection of charitable donations to be directed to people in need combined with online ‘time banks’ through which citizens provide time to help others. “The future of government is a very different government and, in some cases, no government at all,” concluded Mr Di Maio.

and

Gartner points out that the benefits of social computing — when accrued — will rarely occur in the context of government-driven initiatives. For example, governments’ desire to retain ownership and control of the network, through restrictive participation policies, will be detriment to magnetism.

Gartner recommends that governments engage selected employees in finding external social networks relevant to the agency and its domain of government. They should also ensure that the use of social computing inside and between government organisations is based on a clear and compelling purpose – which is likely to be something that they cannot ‘engineer’. “Instead, they should recognise that spontaneity is needed for success,” said Mr Di Maio.

Thanks to Beth Kanter.