Tag: wordpress

Building civic engagement in Wolverhampton one neighbourhood at a time

Yesterday saw us host the first in a whole series of Social Media Surgeries we’re involved in around Wolverhampton.

It took place in an area of the north east of the city called Low Hill. It was set up and managed like all other social media surgeries except instead of being supported by just one organisation, it’s being supported by a partnership of public sector organisations from across the city that includes council departments and housing  associations.

The thinking behind this means we’re able to support a more diverse mix of people to benefit their communities and improve civic engagement across the city with input from lots of different areas.

Yesterday’s event was really well attended and, with support of “surgeons” from our public sector partners, were able to help:

One attendee on returning back to work even declared it the “best social media surgery ever“. I’m not sure we’re impartial enough to be the judge of that but I’m sure looking forward to the next one in Low Hill and the others due to be arranged across the city.

Community building through social media – how police building relationships online can get you support when it really matters

Screenshot: PC Stanley's Twitter page

Recently I was having a conversation with Nick about the value of social media, the community links you can build using Twitter and blogs and the value this has in the real world, when I remembered the story of PC Richard Stanley’s blog.

PC Stanley is a blogging police officer and Twitter user from Walsall. He uses these platforms to talk to the “locals” about his job and help give plain English examples of how the police work and why things are done in a certain way sometimes. I read his blog, follow him on Twitter and have personally never found him to be anything less than factual and informative with some nice humorous banter, creme eggs, #foxwatch and competitions thrown into the mix.

A couple of months ago he wrote a piece in response to a news article in the national press where a suspected burglar was shot during an incident and the property owner who had shot him was arrested.

It was a factual piece that explained, from a policing point of view, why sometimes the “victim” of the burglary can also end up being arrested along with the burglar in cases like this. It was written so that it would be easy for the public to digest – and I felt it was. It was informative without being patronising and a good insight into how a decision to arrest someone could be made.

However, what wasn’t easy for regular readers to digest was what happened next. His blog’s comment section exploded with anonymous commentators condescending and, in some cases, outright insulting PC Stanley. It wasn’t an argument about the accuracy of any details in the blog but an inference he was doing something wrong by engaging in this way and “toeing the party line.”

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Stuff I've seen December 4th through to December 6th

These are my links for December 4th through December 6th:

  • Measuring digital engagement – Digigov – "Recently, I’ve been working with colleagues in COI on this problem and we’ve come up with three common measures that appear to work across all digital engagement or social media tools:

    1. Number of relationships
    2. Number of user-generated content items
    3. Number of referrals/recommendations"

  • Listening to you – "Residents in Longton and Meir are invited to meet their local police commander next week, and a new billboard will leave them in no doubt of where and when to find him. A 20ft by 10ft billboard has been sited on Weston Road in Meir (near The Broadway) inviting people to come and speak to the local commander. " via @Mike_rawlins
  • Charlie Beckett, POLIS Director » Blog Archive » Networked Journalism: Challenges To NGOs and Mainstream Media – What a relief: "In a recent Polis private seminar with a major international NGO and a global news organisation, the head of the news media’s international division said that he now accepted that they had to work together to report the world:

    “We may have, if we are lucky, one stringer in a particular country. You may well have a dozen people there who know it well. It makes sense for us to use your resources to cover a story or issue.”

    All media organisations are now opening themselves up to gathering material from the public – including NGOs. And NGOs are now expecting their humanitarian staff to act more like journalists. "

  • Freedom to Lead | John’s Idea – "In Leicestershire 92 council staff spend their time keeping government up to date on 3,000 performance indicators at a cost of £7 million a year. The need to reduce these costs, and shift the emphasis of performance reporting from central government to local people, sit at the heart of the LGA campaign Freedom to Lead."
  • CivicSurf » “That’s not a blog. Blogs are boring with lots of text” – Hear, hear: "

    What struck me last night, and not for the first time, was that people still have this ingrained view of what a blog is. When I showed the cake site to one lady she blurted out, “That’s not a blog! A blog is boring with lots of text.” WordPress.com still promotes itself to bloggers and offers:

    “Express yourself. Start a blog.”

    It’s a website that is easy to update and optimised for search engines. End of. Let’s not label it with something that puts people off.