Tag: surgeries

Cyber-bullying, Internet Safety and Social Media Surgeries

Tragedy of Cyberbullying

We’re currently working with BRAG, Bullying Reduction Action Group, supported by the POD and Link2ICT to pilot a project in the Nechells area of Birmingham, working with schools to develop a social media surgery that focuses on skills as well as conversations around internet safety and cyber bullying.

We’ve been working with students from Heartlands Academy from years 7, 9 and 12 to turn them into surgeons and inviting groups of parents in as patients so that they can be taught how to use the sites and tools that their children maybe using, and to discuss any concerns they may have with them using “the internet” with their children’s peers.

We’d held a session at the beginning of the project to identify what the students thought of the  internet, what sites they used and how aware they were of their own and others safety online. We then held the same session with parents and teachers and the differences were vast. The students had identified way more sites they were using than the parents and teachers even knew of , and even if the adults knew of a site or platform they were in most occasions not using it themselves so were maybe unable to properly advise on security and privacy settings to help the students keep themselves safe.


Last night was the second open surgery, where we had a group of year 9 students on hand to answer parents questions and we had 5 patients come for support.  Their questions were varied from “How do I stop my child from using Facebook?”; “How do I set myself up on Facebook”  to “How do YOU keep yourself safe online?”. Answers in short ranged from you “You can’t – but have you thought about coming to an agreement with him like this that I have with my Mom”; “Here let me show you how…” and “Like this…”

Every parent that came in I spoke to before and after the surgery and all of them were impressed by the advice they were given, one even commented that she felt better able to go and talk about Facebook to her own daughter, now she “knew what she was talking about”.   The students had really enjoyed becoming the teacher, and some great conversations had taken place.

We’re just about to move into the second phase of the project – introducing parents from a local junior school to the surgeries, focusing on years 5 and 6, the parents of the students who will soon be looking for their places at senior school,  finding much larger circles of friends and potentially becoming  more active users of social networks themselves as a result.


I’m really enjoying this project. The students have been amazing and the parents really open to being guided by “experts” much younger than themselves, and I’ve done my fair share of learning too. There were sites the students mentioned and conversations that have taken place that has prompted me to go home and have fairly frank conversations with my 13 year old son. Practically though I’ve also learned a thing or 2 about running a project like this. They are:

  • Plan in advance. Schools are busy places with lots of sports clubs and other extra curricular activities. Trying to schedule sessions around these was hard so plan early and try and get a regular slot.
  • Schools internet access SUCKS! – For someone who is used to open internet access pretty much everywhere I go working with in the restraints of a school building was hard! All the sites we were discussing Facebook, Twitter etc were blocked, so this goes back to point 1. Plan in advance and get the schools network admins to unblock the computers you’ll be working from. (Or do what I did take a  MiFi and my own laptop – although only works with decent 3G coverage)
  • Parent involvement early on is a must. Communicating well to parents what the aims of the project are and how the surgeries would work was really important – That way when they attended the surgeries they weren’t surprised to be sat down learning from someone their children’s ages instead of being talked at my an “expert”.
  • Working with students from different year groups has worked well,  pairing the year 7 students with year 9 & 12 students has helped them to deliver support, and opened up conversations across the year groups – as while the Yr 7 students may have the tech skills and experience, they don’t necessarily have the communication skills the older students have to enable them to get to the bottom of the things the parents really wanted to know.

Things I've spotted October 24th from 22:45 to 23:23

Here are some of the things I’ve been reading October 24th from 22:45 to 23:23:

  • Steve Bridger › Blogging a crisis: reflecting on some lessons learned – Steve Bridger writes a very fine post on his After Wilma blog, sharing with us why getting the story told is very important in times of crisis. He quotes Dan Gilmour: "Tell the truth. Tell it quickly. Tell as much as you can. People crave a genuine, human voice in times of crisis."
  • 21st Century Councillor – about 21st century councillor – "A 21st Century Councillor is one who is a supported, confident, talented and professional community leader. One who understands but can also transform their place. One who can think strategically, as well as be informed and inspired by their local roots. In short, being a 21st Century Councillor is a role that many more people should understand and aspire to fulfilling for at least a part of their lives. Where this is not the case, change is not going to come through statutory obligations alone."
  • Huddersfield gets it’s own social media surgery – The whole process is very well summed up: "At the surgery you’ll get chance to sit down and have a cup of tea with someone who understands about web sites and tell them about your group or organisation and what you do. This will be the starting point. Then you’ll be able to look at the kinds of web sites and services that you might find helpful, and see what similar groups are doing. You can choose some services to try out, and even set up a web site there and then if you feel you need some help getting started"
  • Social Media Surgery « John Popham’s Random Musings – "Every City, Town, Village & Neighbourhood should have a Social Media Surgery"
  • Rusbridger’s Mutualised News – Editors Weblog – Alan Rusbridger: "For the first time since the Enlightenment, communities are faced with the prospect of living without verifiable sources of news," Rusbridger warns. "This feels like some kind of emergency, and it is not clear to me that our legislators recognise that." Sometimes I think news organisations over play how much they really check the truth of the stuff they run.
  • cybersoc.com: guide to using social media (in 6500 words) – A wonderful long post where Robing sums up some of the stuff he's learnt about social media.
  • We don’t want to read your website. We want to write it. | Local Democracy – Paul Evans echoes a number of thoughts on councils and online media: "They are finding that all of these annoying geeks are making it more difficult for them with their FOI requests, their defamatory blogs, and so on. They feel that they’re in an arms race that they can’t win."