Tag: localgovcamp

Stop pretending data visualisation is easy – bring distributed skills together

I spent a great day at LocalGovCamp in Birmingham last Saturday, an unconference for anyone interested in how social media and digital technology relates to local authorities and improving public services.

LocalGovCamp Birmingham 18 June 2011
Photo by Glenn Wood

Toby Blume, of Urban Forum and Paul Evans ran a session on data visualisation and visualising policy (more on that in this previous post).

Partway through the discussion, one particular issue really grabbed my attention. There was some frustration from some local authority officers about how difficult it is to actually make a visualisation or to communicate issues visually. It went something like this:

“This stuff is really hard. I want a tool that will let me put my data in and will give me a nice visualisation back.”

After a few responses – useful suggestions such as starting with Google Spreadsheets or Fusion Tables – the frustration with the steep learning curve came out, and Michael Grimes refocused the room with this nugget of sense:

“The process of creation [for a data visualisation] is important. It’s about how we communicate accurately with the information we have.”

And Michael got me thinking… do local authority officers expect making a data visualisation to be a straightforward process? Should it be easier? Are the available tools not serving those new to visualisation?

Or, and this is my thinking, there’s a false expectation that visualising data is easy. The JFDI attitude prevalent in other areas of digital tools for local government may have created false expectations on ease of access to visualisation.

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More links

Even more thing I found in my feed reader after a while away

  • The new model for journalism: Hyper-local, collaboration and aggregation « How to microblog in high heels – Hanah Waldram, she behind the hyperlocal site for Bournville says about Help Me Investigate (I site I helped set up) “hyper-local, collaborative and aggregation seem to me to be key terms in the future of local journalism online. And I’m excited my home town Birmingham is pioneering such innovative and exceptional work.” Thank you Hannah
  • Finding Innovation in Design – Bokardo – Joshua Porter is interesting on how websites should start by mimicking existing and current behaviour, before attempting to lead users towards some new combination of behaviour.
  • Towards a New Golden Age of Rail? | Andy Howell – “I never thought I’d be praising the work of Lord Adonis. But now this famed train spotter has begun to unveil his vision for high speed rail I’m going to have to take my hat off to him.” Andy Howell on the hope for a high speed rail link from Birmingham to London. Despite high levels of digital connection it would certainly make my work easier. The web has made me want to meet more people and get more done, that means better transport. Now where in Birmingham do we have the space for a shiny new train station… umh, there’s some empty land behind Curzon Street.
  • Islamophobia: only 10% of Muslims believe discrimination is on the basis of religion « walls come tumbling down – I ink to this partly because it’s intersting and partly to encourage you to keep tabs on Chris Allen’s blog: “the evidence base for Islamophobia is remarkably weak and so offering any comparison between this and other forms of data remains extremely difficult. Nonetheless, if the findings are correct, then it may be time to re-consider the way that Islamophobia is perceived particularly when the reality and the perception appear to be so different.”
  • Screen WM – Roger Shannon writes about Jill Balcon – I link to this simply because one of the first films I ever made when i was working on the first series of Inside Out for the BBC was about Balcon and the other famous movie entrepreneurs who worked out of Birmingham in the 1920’s. it was presented by Adrian Goldberg an included a wonderful interview with Roger Shannon. In fact the whole piece was essentially Roger’s idea.
  • Total Place and Accountability « Philip Parkin – Birmingham Councilor Philip Parkin also has views on Total Place: “the conversation about how to best scrutinise the unelected should have begun a long time ago.” in 2003 I ran a quango called Birmingham City Pride, who had as part of it work scrutinising the Local Strategic Partnership. It was a rubbish idea because the organisation which paid us to scrutinise the Local Strategic Partnership was …. yes you’ve guessed it.
  • Birmingham Post – Cost of new Birmingham City Council website spirals to £2.8m – This story originally emerged from a Freedom of Information request made as a result of an investigation started by Josh Hart on http://www.helpmeinvestigate.com. At first the Post piece failed to acknowledge the work of volunteers that had made their story possible, but after being prompted they put that right. If you read the comments you’ll see they gained respect for doing just that. The Birmingham Mail also amended their story to acknowledge Heather Brooke, who submitted the FOI
  • Local Gov is self organising | DavePress – Dave Briggs on how localgovcamp is spawning self organised regional events.
  • 10 great leadership quotes « Common Purpose – Leading Beyond Authority – Click this link for 9 more quotes a bit like:
    “Innovation distinguishes between a leader and a follower.” Steve Jobs
  • Roy Greenslade: Murdoch is wrong to charge for online content | Media | guardian.co.uk – I’m with Roy on this one: “Journalists have skills, valuable skills, but the net allows new forms of collaborative journalism that does not recognise the need for barriers. We want to see journalism develop, not return to the days in which an elite minority acted as secular priests, telling people what they thought they ought to know. “
  • Confessions of an Aca/Fan: Archives: The Struggle Over Local Media: An Interview With Eric Klinenberg (Part Two) – Cart before horse argument going on here: “young people may not miss reading the local newspaper, but they would be very concerned if they could no longer get reliable local journalism online because the paper had fired so many reporters or even closed. They would notice if their favorite bloggers suddenly had less material to comment on or extend, or if their local TV news got even dumber because there was so little reporting to repackage. If the media is an eco-system, newspaper reporting remains its sun, even in a digital age. When it diminishes, so does everything else. “
  • Citizen Engagement « Policy and Performance from IDeA – :A range of projects to promote citizen engagement are being sponsored by CLG under the aegis of the snappily titled Citizen Engagement Tools Sub-Programme Board.”
  • Birmingham, B29: Weoley Castle – local news – Charlie Pinder eviscerates the Post and Mail’s attempt t use tagging to get very local.
  • A41 Warwick Road Route Enhancements – A-social media from this local government consultation site. It uses wordpress but doesn’t allow conversation. It’s a classic case of consultation being understood as you tell us, on a one to one basis. Wrong, and I’m not interested in being told “we’re learning”. You’re not!

Derbyshire County Council elections – a social media experiment.

Above is Sarah Lay from Derbyshire County Council talking about her recent experience of using social media to tell the story of  the council elections of 4th June 2009.  As SOCITM the organisations which represents the folk who run council websites, puts it:

County Councils saw their web traffic double last Friday and Saturday thanks to their provision of a sophisticated online election results service coupled with use of social media tools like Twitter, Facebook, RSS feeds and email alerts.

Sarah describes how the council announced the results straight onto twitter (followers trebled), plus offering an election map and a virtual council chamber.  They also used a Facebook fan page (yes 74 people claimed themselves fans of a local election) where people were able to have their own conversation about the results.

In effect they by-passed mainstream media.   This system treats journalists just the same as any other citizen, offering us all the same information at the same time and space to talk about it.   However this is also good news for journalism, because it allows the professionals to spend increasingly precious time checking for truth and getting to the bottom of the implications of the election, rather than simply shoveling fact.

Sarah has written in much more detail on her own blog.  In the first of two posts, on election day itself, she wrote with great passion about preparations:

All of this has been going on for a number of months (not full time) and has been a learning curve and exciting project for this team to get into. For the first time we have had a significant presence internally in promoting and reporting on elections. It’s provided an opportunity for us to raise awareness of our work internally and work with colleagues in other departments to enable everything to happen.
Our results system will hopefully be the jewel in the crown of what we’ve done so far. We won’t know until the dust settles tomorrow and we have some feedback from Derbyshire voters, councillors, other officers and colleagues in the public sector who are kind enough to take the time to have a look.

After the elections she said:

I am still a little emotionally charged from the adrenalin of working at such pressure yesterday and giddy with the joy of how well our team worked together on the day and in the run up. Now we just need to decide what to tackle next!

Simon Wakeman at Medway Council was one of a number of people who gave support and encouragement to Derbyshire and other councils embarking on this path. He has written about how a variety of local authorities used the social web on election night.  Also on Sarah’s list of supporters was Al Smith in Newcastle.

All the above was recorded at the truly wonderful localgovcamp, held here at Fazeley Studios in Brum