Tag: Local Media

Derbyshire County Council elections – a social media experiment.

Above is Sarah Lay from Derbyshire County Council talking about her recent experience of using social media to tell the story of  the council elections of 4th June 2009.  As SOCITM the organisations which represents the folk who run council websites, puts it:

County Councils saw their web traffic double last Friday and Saturday thanks to their provision of a sophisticated online election results service coupled with use of social media tools like Twitter, Facebook, RSS feeds and email alerts.

Sarah describes how the council announced the results straight onto twitter (followers trebled), plus offering an election map and a virtual council chamber.  They also used a Facebook fan page (yes 74 people claimed themselves fans of a local election) where people were able to have their own conversation about the results.

In effect they by-passed mainstream media.   This system treats journalists just the same as any other citizen, offering us all the same information at the same time and space to talk about it.   However this is also good news for journalism, because it allows the professionals to spend increasingly precious time checking for truth and getting to the bottom of the implications of the election, rather than simply shoveling fact.

Sarah has written in much more detail on her own blog.  In the first of two posts, on election day itself, she wrote with great passion about preparations:

All of this has been going on for a number of months (not full time) and has been a learning curve and exciting project for this team to get into. For the first time we have had a significant presence internally in promoting and reporting on elections. It’s provided an opportunity for us to raise awareness of our work internally and work with colleagues in other departments to enable everything to happen.
Our results system will hopefully be the jewel in the crown of what we’ve done so far. We won’t know until the dust settles tomorrow and we have some feedback from Derbyshire voters, councillors, other officers and colleagues in the public sector who are kind enough to take the time to have a look.

After the elections she said:

I am still a little emotionally charged from the adrenalin of working at such pressure yesterday and giddy with the joy of how well our team worked together on the day and in the run up. Now we just need to decide what to tackle next!

Simon Wakeman at Medway Council was one of a number of people who gave support and encouragement to Derbyshire and other councils embarking on this path. He has written about how a variety of local authorities used the social web on election night.  Also on Sarah’s list of supporters was Al Smith in Newcastle.

All the above was recorded at the truly wonderful localgovcamp, held here at Fazeley Studios in Brum

Should the government stop local councils competing with local newspapers?

Below (scan down a bit) is a piece I’ve written at the invitation of Paul Bradshaw from the Online Journalism Blog. Paul e-mailed to say:  “I’m creating a 6-part series of responses to the government as part of its inquiry into the future of local and regional media. I will be submitting the whole – along with blog comments – to the Culture, Media and Sport Committee. They invited responses on 6 areas. This part will look at the 3rd:

The appropriateness and effectiveness of print and electronic publishing initiatives undertaken directly by public sector bodies at the local level. The question of what public sector bodies should be allowed to publish, how that affects local journalism, and how it affects local democracy, is one of the most difficult to resolve – not least because it involves so many interconnected elements.”  So that’s what Paul asked. He has written this and here are my thoughts – mostly on the question of the quality and transparency of information paid for from the public purse:

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I talk to a lot of people who work in council communications departments. They’re all conscious that the regional press is in trouble.  If they’ve not recently lost a local paper they’ve certainly seen local journalists lose their jobs.

They consistently tell me one thing: “Because there are fewer reporters it’s easier to get coverage. Those who are left are really grateful for the stuff we give them.  More and more they run it verbatim”.

On the one hand we have newspaper editors complaining about direct competition from council newspapers and websites, on the other they increase their reliance on content from these same sources.   This tension amply illustrates the waning value of newspapers as mediators.

Public bodies will continue to want to connect directly with an audience. They will find it ever easier to tell their stories in audio, video, maps, text and images and they will attach all that content to rss feeds to be used by individuals and publishers of all sizes.

Not only that but public services have a growing responsibility to talk directly to the public.  The conversational web and data mashing offer an unprecedented opportunity to collaborate with us to improve public services.  It would be negligent for any media regulation to stifle this.  Indeed central government already actively encourages local councils to improve their direct relationship with the communities they serve.

Any minister making decisions now risks being derided in years to come for not understanding quite how powerful these new flows of information are, first to undermine the business model of newspaper and second to strengthen the democratic opportunities for our public services. I can’t imagine any sensible intervention from Andy Burnham or Hazel Blears demanding that this trend should be somehow stopped!

New standards for Public Information

Newspaper editors should stop bleating about potential competition. Instead they should fight for new standards for public information.

Clearly all public communications departments take care to be accurate and negotiate the line between politics and public service. Often they will check their facts more carefully than journalists might because they get more stick for being wrong.

But as more and more material from local government press departments is used  use un-mediated by millions of people how do we guarantee the quality of this information?

So now is not the time for government to stifle council communications teams. Now is the time to ask if we have the right editorial guidelines for council press officers and communications departments. Let us instead ensure  every single one is a centre of excellence for plentiful, high quality and easily re-usable public information.

We already have at least one model for using public money to pay public servants to create content for the public good. It’s called the BBC. This is based on the rather clumsy notion of impartiality. The new model should be built on guarantee of quality that comes with transparency.

Any comments you make below will be posted, by Paul, through to the enquiry. Others in the series include:

Alex Lockwood on “The impact of newspaper closures on independent local journalism and access to local information”

Adrian Monck on “The opportunities and implications of BBC partnerships with Local Media”

Paul Bradshaw also on “Should Councils Publish Newspapers”