Tag: conversation

Fair Brum: Using Social Media For Consultation – Have your say about Social Inclusion in Birmingham

Fair Brum Social Inclusion Summit 20th July 2012

For the last few months we’ve supported Birmingham City Council with their Fair Brum social inclusion process. We worked with groups and individuals to show them how they could take conversations they were having with residents of Birmingham about social inclusion over to online places, to try and engage with even more people.

We supported council staff, academics and others interested in using social media to share their stories, experiences and findings of social inclusion in Birmingham. We provided them with the skills that meant they were able to contribute to, or comment on, the process via the FairBrum blog – or on their own sites – and tweet via their own accounts using the #fairbrum tag. We also helped create content and conversation by social reporting from some of their events.

As of 4th September 2012, we found the #fairbrum tag on Twitter has been used 1,600 times and appeared 1,591,590 times. That’s the gross number of times the #fairbrum tag has appeared in Twitter users’ timelines since the start of the process. (Yes, it’s an enormous number – we know not that many pairs of eyes have clocked it!)

Those numbers continued to rise. When we looked at the figures this morning the tag had been used a total of 2,479 times and appeared 2,170,039 times.

All this interaction, along with the findings of offline interactions, has been looked at to see what Birmingham’s needs are. As a result, a green paper was produced with recommendations on how we can work together across the city to address social inclusion.

Recommendations are split into seven groups:

They are all available to view, discuss and comment on, online at fairbrum.podnosh.com.

The consultation has been running for a while now. This weekend is the last chance for you to have your say, as the consultation closes on Monday, 5th November.

Follow the links above to view the groups of recommendations and click through to individual posts to add your thoughts. You can also let them know if you work for an organisation already doing what’s being recommended and add yourself to the map.

 

Community building through social media – how police building relationships online can get you support when it really matters

Screenshot: PC Stanley's Twitter page

Recently I was having a conversation with Nick about the value of social media, the community links you can build using Twitter and blogs and the value this has in the real world, when I remembered the story of PC Richard Stanley’s blog.

PC Stanley is a blogging police officer and Twitter user from Walsall. He uses these platforms to talk to the “locals” about his job and help give plain English examples of how the police work and why things are done in a certain way sometimes. I read his blog, follow him on Twitter and have personally never found him to be anything less than factual and informative with some nice humorous banter, creme eggs, #foxwatch and competitions thrown into the mix.

A couple of months ago he wrote a piece in response to a news article in the national press where a suspected burglar was shot during an incident and the property owner who had shot him was arrested.

It was a factual piece that explained, from a policing point of view, why sometimes the “victim” of the burglary can also end up being arrested along with the burglar in cases like this. It was written so that it would be easy for the public to digest – and I felt it was. It was informative without being patronising and a good insight into how a decision to arrest someone could be made.

However, what wasn’t easy for regular readers to digest was what happened next. His blog’s comment section exploded with anonymous commentators condescending and, in some cases, outright insulting PC Stanley. It wasn’t an argument about the accuracy of any details in the blog but an inference he was doing something wrong by engaging in this way and “toeing the party line.”

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Stuff I've seen June 10th through to June 19th

These are my links for June 10th through June 19th:

  • Neighbourhoods Learning Together — BVSC – Course available for community activists in North Birmingham and Sandwell: “30 places are available and we want to the group to reflect the diversity of the area. If there are barriers or support needs which are making you hesitate, then let us know and we’ll see what we can do. The venues for the sessions will be wheel chair accessible.”
  • Telford & Wrekin CVS-news from the Development Team » Blog Archive » Telford & Wrekin CVS BASIS Project – “The whole purpose of which is to recruit, support and train 50 local voluntary and community organisations, in the art of social media, so that they can implement it, to ultimately support group sustainability”
  • Swimming pool data scraping: comparing opening times | Where can we swim? – “Birmingham City Council’s leisure centre website isn’t an easy place to look for information, harder still to try to take data, but that’s just what I’ve spent some considerable time trying to do….” Our own Andrew Brightwell continues his one man campaign to scrutinise availability of swimming pools.
  • The power of conversations « Francesca Elston – “…conversations make people happier and more useful.”
  • Pentagon hunts WikiLeaks founder Julian Assange in bid to gag website | Media | The Guardian – The Daily Beast, a US news reporting and opinion website, reported that Pentagon investigators are trying to track down Julian Assange – an Australian citizen who moves frequently between countries – after the arrest of a US soldier last week who is alleged to have given the whistleblower website a classified video of American troops killing civilians in Baghdad.
  • Cutswatch | Society | guardian.co.uk – Public services face the harshest cuts in decades. We want to know what’s happening in your area
  • Futurebuilders — loan business scrapped, new direction will be grants for neighbourhood organisations « The BSSEC blog – “Civil Society Media website reports that Nick Hurd, the civil society minister, has confirmed that Futurebuilders — New Labour’s flagship loans-plus-support model for investing in third sector development, managed by the Social Investment Business — is “effectively closed for business”. In future the £200m fund will be dedicated to providing grants to stimulate the formation of neighbourhood-based organisations, a clear change of direction under the coalition’s new ‘big society’ policies.
    The Office for Civil Society (the replacement for the Office of the Third Sector) has also confirmed that Capacitybuilders and the youth volunteering organisation v — both major New Labour initiatives — are “under review”.”

Stuff I've seen February 24th through to March 1st

These are my links for February 24th through March 1st:

  • GSA Dialogue App Demo – "From establishing any kind of web presence at all, through increasing understanding of the nuances of online interaction to pioneering a technological innovation; whether it's a case of expanding the uptake of proven methods or better joining up online activity with the 'real world' process, how can government organisations more effectively connect people with governance and decision-making online? We want your ideas, suggestions and comments – as front-line staff or as citizens."
  • Telegraph invents comparative degrees of atheism. Dawkins = “athiest” | Online Journalism Blog – "The vitriol is being generated because volunteer moderators who have invested hundreds of hours building an online community, and the members of that community, have had their community summarily yanked from beneath them, and had their means of communicating with each other turned off. "
  • VentnorBlog Denied Access to Coroner’s Court | Isle of Wight News:Ventnor Blog – We were told by the coroner’s officer, Richard Leedham, that the coroner, John Matthews, didn’t recognise us as a member of the press (despite VB publishing articles for four and a half years and NUJ membership for longer) and he didn’t want us in “his court.”
  • Unlocking the potential of mass localism | Left Foot Forward – government’s impulse is to identify what works locally and try to ‘scale-up’ the approach to other communities.

    This, we argue, is the wrong approach as it undermines the ownership and applicability that makes local solutions effective in the first place. Rather than stretching particular solutions, mass localism means supporting mass innovation.

  • Thoughts on OSM design, and looking forward and back – OpenGeoData – The problem of community at Open Street Map: "Everyone in OSM has basically been contributing for the kinds of extended periods of time as above, not the minutes or hours. Many see someone contributing so little as wrong or pointless. I say just the opposite. The people who spend minutes or hours disappear because we just don't welcome them."