I’ve just presented at Building Perfect Council Websites 2010 on a panel shared with Dr James Munro and his brilliant Patient Opinion and Jane Postlethwaite – and her experience of  being the social media officer for Brighton and Hove Council.

I talked, as I often do, about online civic activists, social media surgeries and the nurturing of neighbourhood level civic activity online.  The presentation is below but the 5 key points are: Read more