Review: March’s Central Brum Social Media Surgery

Written on March 12th, 2010 by Andrew Brightwell

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Jamie and Jean work on the Civic Centre Residents' Association blog

At another brilliant Central Birmingham Social Media Surgery in thestudio we saw a host of exciting and interesting projects either getting off the ground or being developed still further. Read the rest of this entry »

How the conversation makes Social Media Surgeries so effective

Written on February 23rd, 2010 by Andrew Brightwell

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If you haven’t already then I’d recommend anyone who is interested in the idea of social media surgeries listening to this podcast by John Popham who talks about his experiences visiting three social media surgeries on consecutive nights in Yorkshire.

John does a wonderful job of explaining the simple way that a surgery works – in particular that it is really a conversation – where both people are engaged (the surgeon and the patient) in figuring out a solution to the patient’s enquiry.

As John explains, sometimes people are a little concerned about helping others, because they’re worried they don’t have enough skill to offer solutions.

But the surgeries are good way of breaking down this problem. Firstly, of course, there are others there who can help. And, secondly, the conversational nature of the surgery helps you to understand what might be useful and you can then work together to explore a solution. Even if you know only a little, your support can be invaluable to absolute beginners. You can reassure people that social media can be an enriching and empowering tool – and very much worth persevering with. And that, as it happens, is  what social media surgeries are all about – as John says.

John plans to keep these podcasts going, so keep an eye out for them in the future. And, since I’m on the subject of podcasts, if you’re interested in finding out about my own experiences with social media surgeries have a listen to my own, rather smaller and much less accomplished, effort.

Looking back at February’s Social Media Surgery and a brilliant turnout

Written on February 15th, 2010 by Andrew Brightwell

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The view from above the social media surgery at thestudio

A great turnout at February's Social Media Surgery in thestudio

Well, it seems sometimes you get what you wish for. February’s Central Birmingham social media surgery had a really good turnout. Nick decided to make me ‘organiser’ for the night and, perhaps, it would have been best if it had been a quiet night.

But, largely because everyone was so nice and actually knew a lot more about what was going on than I did, it ran very smoothly. A big thanks in particular has to go to the surgeons who did a really good job to juggle the large numbers of people, who often had very different interests.
We had folk in looking for help with everything from Twitter to Google Analytics on the evening – and from lots of different organisations.

Feryal Iqbal, of Friends of the Earth and Localise West Midlands, seemed very happy with the help that she received. Feryal will be working with both the organisations and wanted to learn how she could set up a blog, as she explains in this audio interview.
Feryal interview Social Media Surgery february

It was also great to see Neil Holland, from the Midlands Arts Centre, who wanted to find out a little bit about how to use social media.

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Andy Mabbett helped the Friends of Brandwood End Cemetery set up their own WordPress site, which they are already using to publicise their petition to force Birmingham City Council to restore the listed chapels there.

Susi O’Neill, who is a Web 2.0 surgeon in Nottingham, also popped in – and helped Martin Miley, Rick Cokayne and Martin Field of the Birmingham Social Investment Trust. Martin (Miley) and Rick wanted to set up a site for the Civic Centre Residents Association. And, thanks to Susi, they now have their own Posterous site.

Chris Crean, of Friends of the Earth, was keen to see how social media could support the campaigning work he does within the organisation, as he explains here:-

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Clearly I need to work on lighting for the next surgery. But I’m really hoping we get an equally good turnout again next month, when the surgery will be on March 9 – a Tuesday – from 5.30pm to 7pm. See you then!

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Camera crews and new venues: January’s Social Media Surgery

Written on February 10th, 2010 by Andrew Brightwell

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As we look forward to February’s Central Birmingham Social Media Surgery tomorrow, I thought I’d reflect quickly on last month’s.

One obvious highlight was the arrival of television cameras. Since the last event I went down to was November’s – where a German Camera crew was shooting – I’m beginning to think the presence of a film crew is a pre-requisite to a proper surgery!

This time the crew was there to see that social media can be used for a good cause as well as a bad, as part of a BBC Midlands Today piece that concentrated on how protest groups – including the English Defence League – have boosted turnout at their rallies by using sites like Twitter and Facebook. There was a good turnout or our own for them to film and Nick Booth put them straight, pointing out that in the right hands social media can do an awful lot of good.

I got a taste of this myself as I sat in on a session helping out the blog for Danny Reeves’ and Dave Morris’s climb to the top of Kilimanjaro. Danny and Dave, as I can see from looking at the blog, have reached the summit now – and raised more than £11,000 for Macmillan Cancer Support – exceeding their own combined target by more than a thousand pounds.

We were also in our first surgery in thestudio. Yep, it’s called thestudio, not The Studio, which might seem a lot more sensible, but is presumably a lot harder to trademark. The most brilliant thing about thestudio, aside from the fact that the venue has offered itself for free, is that it is in central Birmingham. Smack bang in the middle, in fact.

Hopefully that will ensure we meet the trade descriptions act – and that it makes it easier for more organisations and people to come down and get involved. And there’s a pub right across the road. Not a bad a location, then, really.

Helping the community where we can: A new podcast from the Grassroots Channel

Written on October 20th, 2009 by Hannah Waldram

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Dolores Pinkley and Kevin Duffy

Dolores Pinkney and Kevin Duffy

This is the story of Dolores Pinkney who runs the Dojo project in Handworth. She has been working tirelessly for her community since she moved to Birmingham with her family in the 1960s, and now she has been nominated by Kevin Duffy for Birmingham City Council’s Local Hearts Awards in the active citizen category.

She says her parents were her inspiration – they opened up their home to everyone in the area and it became a focal point of the community. Now with her brother Hector, who works at Handsworth Library, Dolores has continued her parents’ legacy with the Dojo project.   It ranges from jogging sessions on Tuesdays & Sundays to securing the lease to build a community play centre on the derelict site of the Hockley flyover.

Dolores says her motivation is “encouraging everyone that we meet, enabling and empowering,” and if someone is there who needs help, she cannot turn them away. Here’s her story.

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A whole lot of courage: A new podcast for the Grassroots Channel

Written on October 20th, 2009 by Hannah Waldram

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Suzanne Coward and Linda Kelly

Suzanne Coward and Linda Kelly

When Suzanne Coward’s daughter Sarah, who has learning difficulties, turned 23, she realised she could use direct payment money to set up a cafe, Stepping Stones. Situated in Sutton Coldfield at the United Reform church, the cafe offers a day experience for people with learning difficulties to hang out, socialise and feel enabled to do things which they wouldn’t often get the opportunity to do.

Suzanne saw a gap in the north of the city, where there were no social enterprise services for people with learning difficulties.  She wants to encourage healthy living, exercise and creating things which are meaningful for people with learning difficulties. Linda Kelly, Senior Youth and Community Development Worker in Sutton Coldfield, has nominated Suzanne for the active citizen Local Hearts award for the work she has done for children with learning difficulties.

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The reluctant activist: a new podcast from the Grassroots Channel

Written on October 20th, 2009 by Hannah Waldram

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Michael Tye and Eunice McGhie-Bellgrave

Michael Tye and Eunice McGhie-Belgrave

This is the story of Michael Tye, the man who helped set up Aston Vision Ministries Association in 1984. The organisation aims to reach people in the community, particularly asylum seekers, by helping them with language and social integration. For his relentless work engaging the community through Aston Vision, Michael was nominated by Eunice McGhie-Belgrave for the Birmingham Local Hearts Award, in the active citizen category.

Michael said people who want to give some back to their community do so because they recognise how helping the community will in turn help themselves. He questions those who do community work for self-aggrandisement. He wants to work towards the common good – and is not so keen on being the one in the spotlight. Here he tells us his story.

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Erma Lewis, recylcling wheelchairs – a new programme on the Grassroots Channel.

Written on October 20th, 2009 by Nick Booth

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Erma Lewis

Erma Lewis

Six years ago Erma Lewis started the ‘Wheelchair recycling, we can do’ project which refurbishes old and disused wheelchairs for people on NHS waiting lists or for family events and one-offs. This project sprang out of an appeal she ran following storm damage on her one time home island of Jamaica.

As a former nurse, Erma had seen the problem of people being unable to leave hospital for want of a wheelchair.  She began to think that if she was able to find and ship old wheelchairs to the Caribbean then perhaps she could also provide them locally.  Now the idea is a registered charity and a team of volunteers repair wheelchairs at a workshop in Harborne.

This podcast was recorded just before the Local Hearts Awards in Birmingham in October 2009 – where she was shortlisted in the category of female active Citizen.

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Communities through the ages: A new podcast from the Grassroots Channel

Written on October 20th, 2009 by Hannah Waldram

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Barry Toon and Jan Quigley

Jan Quigley and Barry Toon

Starting community work in the 1960s, Barry Toom has had the chance to see how community work and attitudes towards it has changed through the decades. A tireless worker for the Bournbrook Community Safety Project, as well as the TARA neighbourhood forum, Barry Toon feels like a veteran in community work – and now his years has been acknowledged by being shortlisted for the Lifetime Achievement award, for Birmingham’s Local Hearts Awards, nominated by Jan Quigley.

Barry’s work has revolved around making sure we prepared for an emergency – as part of the Birmingham Resilience Team he has helped to make sure people know what to do in case of man-made and natural disasters. Barry thinks in all decades people will campaign for change – but things aren’t always how they used to be. Here’s his story.

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Faith and climate change: A new podcast from the Grassroots Channel

Written on October 20th, 2009 by Hannah Waldram

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Maud Grainger and Keith Budden

Maud Grainger and Keith Budden

Four years ago, after running an Islam and the Environment Week, Maud Grainger decided looking at climate change with faith communities would be a great way to take action. The group Faith and Climate Change was set up by Maud Grainger with help from Keith Budden, who has nominated the group for Birmingham’s Local Hearts Award, in the community group category.

Birmingham has over one million of the population belonging to a faith, and this was too big a group not to help with combating climate change, said Maud. The programme has now been replicated across the UK – looking at climate change in terms of values regardless of faith. Why else would a group a young muslim men from Small Heath meet some old Quakers in Bournville? To look at how they installed solar water heater in the Friends Meeting House. Looking at climate change has brought these communities together. Here, they tell their story.

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