Posts Tagged ‘support’

Working with Young People in East London

Posted on 9th June 2014 by

On Friday Nick and I were in London visiting Focus E15 – A Foyer for young people in the London Borough of Newham. They provide support in either a residential or non-residential basis with issues around housing, training, employment and personal development with 90 self contained units it is a busy, vibrant centre

We were  there for the launch of their hyperlocal website – East London Know How. The website has been developed as part of a programme we’ve been working on with them with to improve the relationship the residents of the  foyer have with each other, and the wider community.

I’ve been working with them to  deliver a social media surgery package to support them to use online tools that will improve their communication skills and the website is an opportunity for the residents to connect with each other and to showcase their hidden talents to the world.

Jon Harris and Alisia Myran arranged Fridays launch and are two of the residents who have been involved with the project from the beginning.

Jon uses the site to look outside of the Foyer to share news of things going on and any special offers he sees in shops to make shopping and socialising locally affordable. Alisha uses the site to look inwards – to showcase the talents of the residents to show the outside world that there is more to the people that live there then may be perceived.

I really enjoyed working with this group and they really seemed to enjoy the informal approach of the surgeries – here’s what Alisha has to say about her part in the project.

David Ahern the Foyer support worker had this to say about the benefits of this approach for the young people:

Learning by Teaching at Social Media Surgerys

Posted on 11th April 2013 by

Keith came along to a few of the Social Media Surgery sessions at Blakenhall Healthy Living Centre in Wolverhampton to receive some help with communications for 2 charities he supports. After receiving help from our surgeons he returned a 3rd time to offer support himself.

Here he tells us why:

Why do people attend Social Media Surgeries?

Posted on 12th October 2012 by

Yesterdays Social media Surgery in Low Hill, Wolverhampton was attended by Jerome Turner, research fellow on the Creative Citizens research team at Birmingham City University. It was Jez’s first time at a surgery and he’d come with lots of questions for his research about why people chose to come along to either give or receive help.

Jez recorded some of the answers and shared them with us via  audioboo and you can listen to these below .

Patient Pat Fullwood came along for assistance setting up a Facebook page for her Neighbourhood Watch group and for support on a page she’d previously set up for the Long Knowle Community Association.

Jaswinder Singh Chagger (aka Handsome) came to look at how he could use Facebook and Twitter to connect with organisations across the city of Wolverhampton.

James Clarke from came along as a surgeon again and he said the thing that makes him keep coming back is being able to share his knowledge with others “opening their eyes to a whole new world”

Building civic engagement in Wolverhampton one neighbourhood at a time

Posted on 17th August 2012 by

Yesterday saw us host the first in a whole series of Social Media Surgeries we’re involved in around Wolverhampton.

It took place in an area of the north east of the city called Low Hill. It was set up and managed like all other social media surgeries except instead of being supported by just one organisation, it’s being supported by a partnership of public sector organisations from across the city that includes council departments and housing  associations.

The thinking behind this means we’re able to support a more diverse mix of people to benefit their communities and improve civic engagement across the city with input from lots of different areas.

Yesterday’s event was really well attended and, with support of “surgeons” from our public sector partners, were able to help:

One attendee on returning back to work even declared it the “best social media surgery ever“. I’m not sure we’re impartial enough to be the judge of that but I’m sure looking forward to the next one in Low Hill and the others due to be arranged across the city.