Podnosh

Jamie and Jean work on the Civic Centre Residents' Association blog

At another brilliant Central Birmingham Social Media Surgery in thestudio we saw a host of exciting and interesting projects either getting off the ground or being developed still further. Read the rest of this entry »

These are my links for February 24th through March 1st:

• GSA Dialogue App Demo – "From establishing any kind of web presence at all, through increasing understanding of the nuances of online interaction to pioneering a technological innovation; whether it's a case of expanding the uptake of proven methods or better joining up online activity with the 'real world' process, how can government organisations more effectively connect people with governance and decision-making online? We want your ideas, suggestions and comments – as front-line staff or as citizens."
• Telegraph invents comparative degrees of atheism. Dawkins = “athiest” | Online Journalism Blog – "The vitriol is being generated because volunteer moderators who have invested hundreds of hours building an online community, and the members of that community, have had their community summarily yanked from beneath them, and had their means of communicating with each other turned off. "
• VentnorBlog Denied Access to Coroner’s Court | Isle of Wight News:Ventnor Blog – We were told by the coroner’s officer, Richard Leedham, that the coroner, John Matthews, didn’t recognise us as a member of the press (despite VB publishing articles for four and a half years and NUJ membership for longer) and he didn’t want us in “his court.”
• Unlocking the potential of mass localism | Left Foot Forward – government’s impulse is to identify what works locally and try to ‘scale-up’ the approach to other communities.

  This, we argue, is the wrong approach as it undermines the ownership and applicability that makes local solutions effective in the first place. Rather than stretching particular solutions, mass localism means supporting mass innovation.

• Thoughts on OSM design, and looking forward and back – OpenGeoData – The problem of community at Open Street Map: "Everyone in OSM has basically been contributing for the kinds of extended periods of time as above, not the minutes or hours. Many see someone contributing so little as wrong or pointless. I say just the opposite. The people who spend minutes or hours disappear because we just don't welcome them."

Surgeons and patients at February's surgery at thestudio

We’ve just booked up three new dates for the Central Birmingham Social Media Surgeries – April 7, May 6 and June 8 – with the lovely people at thestudio, in Cannon Street, off New Street.

It’s great news, because we’ve been able to extend our original arrangement where we get the space in thestudio for free. It seems that the management at thestudio is quite happy with it, too – as long as we remember to buy a few drinks at the bar and clear off at 7pm, as we’re supposed to. We’ll issue reminders for these events closer to the dates, but if you’re looking for the next surgery it will be on March 9.

Have a look here for more details.

If you haven’t already then I’d recommend anyone who is interested in the idea of social media surgeries listening to this podcast by John Popham who talks about his experiences visiting three social media surgeries on consecutive nights in Yorkshire.

John does a wonderful job of explaining the simple way that a surgery works – in particular that it is really a conversation – where both people are engaged (the surgeon and the patient) in figuring out a solution to the patient’s enquiry.

As John explains, sometimes people are a little concerned about helping others, because they’re worried they don’t have enough skill to offer solutions.

But the surgeries are good way of breaking down this problem. Firstly, of course, there are others there who can help. And, secondly, the conversational nature of the surgery helps you to understand what might be useful and you can then work together to explore a solution. Even if you know only a little, your support can be invaluable to absolute beginners. You can reassure people that social media can be an enriching and empowering tool – and very much worth persevering with. And that, as it happens, is  what social media surgeries are all about – as John says.

John plans to keep these podcasts going, so keep an eye out for them in the future. And, since I’m on the subject of podcasts, if you’re interested in finding out about my own experiences with social media surgeries have a listen to my own, rather smaller and much less accomplished, effort.

Here are some of the things I’ve been reading February 18th from 09:08 to 21:55:

• 10 Keys to Effective Non-Profit Organization Websites | Vandelay Design Blog – volunteers who are offering their time and services are also critical to most non profits. The website should provide information that tells people how they can get involved, how it will make an impact, and provide them with an opportunity to express their interest in volunteering.
• 5 Ways to Express Yourself More Clearly Online – WebWorkerDaily – The fact that you have a voice doesn’t mean you have to use it at every opportunity. Talk about what’s important to both yourself and your audience — don’t just follow the crowd.
• Connecting 2.0 Communities? « – Tracey helps organisers organise: "I couldn’t help feeling that with a few “tweaks” a good event could have been great and so, I’d like to offer a few suggestions – and – an offer to help put some of them into practice at the next event."
• The Monkey Cage: What Will Make People Trust Goverment Again? – What drives the trend in political trust? By and large, it is the economy. People trust government when times are good. They don’t trust it when times are bad.
• Cardiff bloggers meet-up, March 2010 « How to microblog in high heels – Nurturing the hyperlocal: "Cardiff will host its first bloggers meet-up next month – a chance for newbie, budding and veteran bloggers to be introduced, share ideas and link up."

Let me introduce you to two new blogs about neighbourhoods in Birmingham, both run by public servants

Hands on Handsworth is written by Tracey Thorne – the neighbourhood manager for Handsworth in Birmingham;  Be Heard in Birchfield is being nurtured by Yvonne Wager – the neighbourhood manager for that particular part of the city. (Click here to see Tracey’s explanation of neighbourhood management)

Both Yvonne and Tracey are in jobs funded by Be Birmingham – the local strategic partnership.  They were inspired to start a neighbourhood blog by their colleague Kate Foley who had been running Life in Lozells – a site set up originally to address the problem of all the bad news you find when googling Lozells. Kate explains in more detail in this video made by the Chamberlain Forum.

What do they do?

They talked to us about helping them develop these sites during the Social Media Surgeries we ran in Lozells last year.  Both are built on WordPress with some changes to the back end that make it a little easier to blog and listen to what the web is saying about your neighbourhood.  There’s also a simple events system with mapping, plus the sites include a facility to easily turn plans into commentable  consultation docs.  We also provide a service that ensures the software stays updated, plugins don’t clash etc, plus training and support on using it well.

Tracey is a natural – she really enjoys writing for the site and is on a roll. Yvonne is equally enthusiastic but needs a different sort of support, so it is taking a little longer.

Why Bother

The sites are the neighbourhood managers’ home in a wider web conversation. It’s only fledgling at this stage.  The point is that over time they help the neighbourhood managers share information, ask questions, pool expertise and begin to collabroate in new ways with their community.  I’m not convinced they should attempt to become THE site for their neighbourhood.

Such an idea concerns me, because if THE site gets switched off or someone begins using it to be self serving that’s a problems for the whole neighbourhood. Instead I’m interested in how we can nurture a range of online resources and voices in a place. These blogs form  part of that process – providing a tool that can also help neighbourhood managers link to and encourage the wider conversation.

What do you think?

It will take time and patience for these sites to bed in – but what do you think? Could you encourage them by commenting a post or do you have any advice for Yvonne or Tracey?

A great turnout at February's Social Media Surgery in thestudio

Well, it seems sometimes you get what you wish for. February’s Central Birmingham social media surgery had a really good turnout. Nick decided to make me ‘organiser’ for the night and, perhaps, it would have been best if it had been a quiet night.

But, largely because everyone was so nice and actually knew a lot more about what was going on than I did, it ran very smoothly. A big thanks in particular has to go to the surgeons who did a really good job to juggle the large numbers of people, who often had very different interests.
We had folk in looking for help with everything from Twitter to Google Analytics on the evening – and from lots of different organisations.

Feryal Iqbal, of Friends of the Earth and Localise West Midlands, seemed very happy with the help that she received. Feryal will be working with both the organisations and wanted to learn how she could set up a blog, as she explains in this audio interview.
Feryal interview Social Media Surgery february

It was also great to see Neil Holland, from the Midlands Arts Centre, who wanted to find out a little bit about how to use social media.

Andy Mabbett helped the Friends of Brandwood End Cemetery set up their own WordPress site, which they are already using to publicise their petition to force Birmingham City Council to restore the listed chapels there.

Susi O’Neill, who is a Web 2.0 surgeon in Nottingham, also popped in – and helped Martin Miley, Rick Cokayne and Martin Field of the Birmingham Social Investment Trust. Martin (Miley) and Rick wanted to set up a site for the Civic Centre Residents Association. And, thanks to Susi, they now have their own Posterous site.

Chris Crean, of Friends of the Earth, was keen to see how social media could support the campaigning work he does within the organisation, as he explains here:-

Clearly I need to work on lighting for the next surgery. But I’m really hoping we get an equally good turnout again next month, when the surgery will be on March 9 – a Tuesday – from 5.30pm to 7pm. See you then!

Click below to listen to the podcast

Click here to download the podcast

I think it is only a matter of time before we switch from hyperlocal blogging to hyperlocal “mapping”.

Below is a short TED2010 talk from Blaise Aguera y Arcas of Microsoft Live Labs.

He is demonstrating augmented-reality mapping technology from Microsoft. It’s quite a substantial extension from where Google appears to be just at the moment and shows glimpses of great possibilities.

If you serve neighbourhoods,  interested in very local media or work for a news organisation, whether press, web or broadcast then it may be worth sparing a few minutes to watch this:

These are my links for February 4th through February 6th:

• Penval – News – "Earlier this week my local council announced that it was seeking European funding for wireless infrastructure in the rural “not spots” in the County. I believe that this is the wrong approach, not that I don’t understand the motivation because rural businesses get to the point where anything will do, but I still believe it’s wrong."
• The Social Business: *Other vehicles to create social change are available – I'd be right behind a Social Business Mark which was awarded to businesses which have clear social aims, and which provide externally verified evidence of their impacts. I'd even be happy if the businesses which had certain "social enterprise" structures got a further tick in the box. But given that my interest is in social change, and is not ideologically driven by a dislike of profit distribution, I am finding it hard to get enthusiastic about the Social Enterprise Mark.
• Rough Type: Nicholas Carr’s Blog: Blogging: a great pastime for the elderly – "blogging is now the uncoolest thing you can do on the Internet"
• Your Right To Know » Blog Archive » Bad-mouthing FOI – "I’ll be keeping my eye out for any FOI bad-mouthers in the future and if you know of any please do let me know"
• Yet another UK Hyperlocal Directory… but this time it’s open data « countculture – Most importantly, I thought the directory should be open data which could be reused by anyone and not just by the person or company running the directory.

These are my links for January 26th through January 27th:

• News : NDS – The government will create one secure, resilient and flexible network which will enable every area of government to adapt their ICT to best deliver for the public. Other changes include, for the first time, bringing together Government departments, local government and wider public sector organisations to remove unnecessary overlaps between departments and avoid costly duplication of technology.
• Giving activities – Part 2: Professional amateur « Project : Arena – "taking journalism into the gift economy where it’s no longer a simple exchange between producers and consumers, writers and their readership. This new form of journalism is confronting issues familiar to many in volunteerism and others who’ve worked for many years in the gift economy."
• Open Government Initiative | The White House – "As part of the Directive, federal agencies have answered the President’s call by democratizing hundreds of high-value datasets on every aspect of government operations. While this is meaningful for the technology community and transparency advocates who have been working on this issue for years, the data released will have direct impact on the daily lives of the American people. Here are three examples to consider:"
• http://bournvillevillage.com/?p=622 – Bournville hyperlocal volunteer run news reports like, well er, reporters…."Passions ran high at a packed Rowheath Pavilion on Tuesday evening as experts and residents clashed over the best way to preserve Bournville’s future in the light of the Kraft takeover of Cadbury."
• SOCIAL MEDIA: Your EIGHT step guide to getting started… « The Dan Slee Blog – Really fien post from Dan Slee at Walsall: "You need to construct a cohesive and persuasive argument backed by figures that will work with people who look on digital with the suspicious eye of a Daily Mail reader."