Posts Tagged ‘charity’

Report: April’s Central Birmingham Social Media Surgery

Thursday, April 15th, 2010

Jon Law (left) and James Robertson at Apri's Central Birmingham SMS

Last night was a really interesting surgery  at thestudio – not least because it saw the first introduction of the Social Media Surgery Plus website.

We were blessed, quite surprisingly, with a large number of people happy to help others, which was great to see. Nick Booth helped the Civic Centre Residents’ group with their efforts to use Scribd with their residents’ blog, which they set up a few surgeries ago.
Karen Caine was helped by Andy Mabbett and learned about using data sets in conjunction with her long-established site, BrumCityCentre.com, for Birmingham City Centre Neighbourhood Forum.
John Newson was helped with his blog by Danny Smith.

Another busy Social Media Surgery

Heidi Blanton very kindly came down to help as a surgeon for the first time and helped Nancy Langfeldt with the blog for the South Birmingham Food Cooperative, which she had set up at a previous surgery. Jon Law of the Balsall Heath Housing Co-operative was helped by James Robertson with his site.

As I indicated earlier a great number of other people came along. And we had more people ready to help than those needing help, including Mary Horesh of Birmingham Friends of the Earth.

What it’s like to go to your first Social Media Surgery

Thursday, February 25th, 2010
Social Media Surgery February thestudio

The surgeries are informal place to find out about social media

So what if you’ve never been to a social media surgery? You might have a few questions, right? We thought it might be good to answer a few.

So what is a social media surgery?
Social Media Surgeries are just a fun, informal way for people to meet and learn how to use social media for social good.

What is social media?
Social media is a loose term that is applied to a range of tools that use the world wide web to bring people together and communicate – including blogs and social networking sites, such as Twitter and Facebook.

How do social media surgeries work?
Our surgeries consist of patients (the people who come to learn stuff) and surgeons (the people who can answer their questions). We pair surgeons with patients, so that the patients can learn all about how to use social media.

Who should come to social media surgeries?
Our surgeries are for anyone involved in community and voluntary organisations who is looking for new, more effective ways to communicate about the work that they do. Patients don’t need to know about computers. It’s much more important that you are keen to learn and that you have something to say!

Who are social media surgeons?
The surgeons are all terribly nice people who’ve volunteered their time for free to help people. They come from a variety of backgrounds, but they all want other people to be able to make good use of the power that comes from effectively using social media.

What happens when you get to a social media surgery?
Imagine a big coffee morning, except it’s probably in the evening! We pair surgeons with patients after quickly finding out what people would like to learn. You get to sit with a surgeon who can help you with whatever question or issue you’ve got.

What can you expect to get out of a social media surgery?
Well, that’s entirely dependent on what you want to get. Lots of people who come want to set up blogs – simple websites where they can publicise what they are doing. Other people are interested in using Twitter, or other social networking services. Often people come back to learn more and more. Sometimes people who first arrived at surgeries as patients become surgeons themselves.

Is there anything I need to bring?
No. The surgeons have computers, so you don’t need to worry. Of course, if you have a laptop and can carry it easily then please bring it along.

Where can I find out more?
To find out how the surgeries started you can read this post. John Popham, who runs surgeries in Yorkshire, has done a good job of explaining things in this podcast. This site, Podnosh, gives details of new surgeries in Birmingham and elsewhere.

Where are the social media surgeries?
We run the Central Birmingham Social Media Surgeries, but there are surgeries elsewhere in the country, too. Acocks Green runs its own, there are surgeries in Yorkshire, and there are Web 2.0 surgeries in Nottingham and others starting elsewhere.

givv.org is genius for charities and people who donate to charities.

Tuesday, February 16th, 2010
givv.org. allows you to make one monthly donation to a charity

givv.org. allows you to make one monthly donation

The site www.givv.org is simply brilliant. It allows us subtle control what we give and to whom.  When you offer someone control it tends to make them feel better about doing something.

As a charity donor it allows you/me to make one single monthly payment into an account then choose how to apportion that.

If this month I want to support disaster relief I can, next month I split it between that and a home based children’s charity. In fact I can split it as many ways I like – picking up local charities for a while, changing my interests from young people to building sonervation.

I can then decide whether I let those charities know I’m supporting them or not, either joining their netowork or avoiding it.  That means I can also have some control over how many times they send me daft envelopes with silly pens in.

As a charity trustee or administrator I get one lump sum payment a month from givv.org rather than lot of different payments.  Especially for the smaller charities (such as my favourite,  Birmingham Conservation Trust) it may improve the chances to get small yet manageable donations from a much wider group of people.  When someone opts to share information with you the chances are that will also be a more fruitful relations – better rewarding the effort put into nurturing it.

It’s very clever and I hope something similar comes to Britain soon. Of course don’t let the wait put you off making a donation here  ;-)

www.justgiving.com/birminghamct/donate

Tip top hat tip for Chris Unitt.

5 things Beth Kanter has taught me…..

Monday, January 11th, 2010
Beth Speaking from elstudio on Flickr (click on the picture to go to the original)

Beth Speaking from elstudio on Flickr (click on the picture to go to the original)

Beth Kanter is the social media expert for non profit organisations. Last year I made this promise to pay more attention to her prolific blog output.

Today is her 53rd birthday, and in keeping with a small tradition built up over the last 3 years, she is again using her birthday as an excuse to show how social media and trusted networks can combine to help charities. She is raising funds for her favourite charity, the Sharing Foundation.

I first met Beth almost exactly 3 years ago when she visited Birmingham from her home in Boston, New England. She was  working with David Wilcox to deliver a presentation at a conference for people who provide IT support for charities and the like.  It was a time when social media had not become the generic term it is now. I was mostly thought of as a podcaster, one of the one’s who’s job it was to help with telling the story. So naturally enough I interviewed her for the Grassroots Channel podcast.

Click below to listen to the podcast

 

Click here to download the podcast

Here are 5 things things that I know a number of people have helped me understand, but I can confidently say that Beth Kanter repeatedly showed me these ways:

  1. Lead by example. Beth experiments all the time.  Just (F) Do It is ingrained in her personality.  The more I’ve done the same the more confidence it’s given me to keep on going.
  2. Don’t hog your content. Share it and move on. You should always build your expertise on the next new thing you’re going to learn, rather than worry about others getting good at one you already know. The faster you share the faster you learn that new thing.
  3. Respond. Beth has 305,000 followers on Twitter. She still gets back to you!  How does she manage it?  Discipline.
  4. Blogging isn’t a vain thing to do. It can be but, the way Beth does it, it isn’t.  She writes a great deal about the people she meets, she is very generous in describing what she is learning from them. She also puts huge amounts of effort in doing thinking for us and sharing it when it’s incomplete.  These are things Beth (and others) taught me about content.
  5. It’s about bringing people together. As David Wilcox said it 3 years ago:    “The other delight at the event was a chance to meet up with fellow UK enthusiasts for social media including Steve Bridger, Miles Maier, Paul Henderson and Nick Booth. We can’t rival Beth’s US fellow social media bloggers yet, but I think a little blog community is emerging here around social media and social network where the focus is nonprofits and civil society. Drop a comment in here if you are interested in linking up – we hope to have a get together fairly soon. Beth suggested we start tagging social media posts with nptechuk … the standard US tag is nptech.”

There is so much more I learn from Beth but these are the basics. That’s why at least once a year I donate something to the Sharing Foundation.  Not because I’m especially connected to the work of the foundation, simply because I’m am especially connected to Beth.

Thanks to Amy and Stacey for encouraging me to write this post.

Links from December 15th

Tuesday, December 15th, 2009

Jules & Jim | DensityDesign | Communication Design & Complexity

Here are some of the things I’ve been reading December 15th from 02:21 to 03:00:

  • David Barrie: Love diagrams – “What followed was a sequence of graphics that map the course of human relations in the film – cutely assuming that love relationships are “dynamic” (don’t stop reading) and ignore scuzzy soap and socks left on the floor.” Original here.
  • Theatre Pledge 2010 « Stan’s Cafe Theatre Company – Stan’s Cafe theatre pledge encourages people to make a commitment to support local theatre, bring new people to new experiences. What might you choose to create a pledge for?
  • Official Google Enterprise Blog: Why the City of Los Angeles chose Google – “Google Apps will save the city of Los Angeles millions of dollars by allowing us to shift resources currently dedicated to email to other purposes. For example, moving to Google will free up nearly 100 servers that were used for our existing email system, which will lower our electricity bills by almost $750,000 over five years. In short, this decision helps us to get the most out of the city’s IT budget.” via @davebriggs.
  • Ethical Xmas? | Birmingham Conservation Trust – My favourite Birmingham charity on how you can support it with your Christmas Shopping
  • Christmas Fun at Stanhope Hall Highgate « Highgate,Digbeth and St Andrews – Andy Sheppard, neighbourhod manager, shows that praise is a key quality to deploy in blogging a community: “Father Christmas made a special visit to Stanhope Hall and presented all the children with an early Christmas Present. Special thanks for both events are due to Monica Lee Community Worker and the ladies of Stanhope Hall Womens Group who worked incredibly hard to ensure the success of both events. Special thanks are also due to Eddie Howard and Highgate Housing Liaison Board for their support for both events.”
  • Hyperlocal news: profits a long way off | Media | guardian.co.uk – “2010 will not be the year of hyperlocal—these are the foothills, the beginnings of localised online publishing. But the signs are auspicious: increasing levels of online literacy and broadband connections mixed with more inevitable local newspaper closures mean it’s natural that readers—and advertisers—will shift to new outlets. Whether anyone will be making a real living from it—as a mainstream publisher or a start-up—seems unlikely in the near future… ” via @daveharte.