Month: June 2009

Handsworth, Lozells, Twitter and Community Consultation

On Saturday I popped up to Handsworth for a community consultation event.
John Heaven, a council officer, was there live blogging with this wordpress site that he created literally as the event started. John and I also tweeted the event (using different tags – doh) and you can find the streams for the event here and for Handsworth in general here.

If you’re not sure what a hashtag is there is a complicated explication on wikipedia here or put simply its a label than any of us can use on twitter to mark that we are talking about the same subject. When used in a search of twitter the tag then brings together every thing everyone has said about that subject.

It also helps those not in the room watch and join the conversation. So as we twittered about Handsworth from a meeting room in the neighbourhood, observations were added from other parts of the city or country by David Nikkel, Leonardo Morgado, Andy Mabbett, Cyberdoyle and Carrie Bishop.

Carrie even pointed to a new service she has helped create to allow the public to reflect their opinions of police service called MyPolice.org.

So not only has social media been used to creatd a simple and immediate record of the meeting but it has also brought new attention to what is going on and the potential of fresh ideas, input and questioning.

Non of this was planned – John and I just got on with it because we could.

Why was I there? I want to meet some people who could help me set up a very local social media surgery for the area. More on that soon.

I also posted this over at Be Vocal.

Stuff I've seen June 21st through June 23rd

These are my links for June 21st through June 23rd:

Derbyshire County Council elections – a social media experiment.

Above is Sarah Lay from Derbyshire County Council talking about her recent experience of using social media to tell the story of  the council elections of 4th June 2009.  As SOCITM the organisations which represents the folk who run council websites, puts it:

County Councils saw their web traffic double last Friday and Saturday thanks to their provision of a sophisticated online election results service coupled with use of social media tools like Twitter, Facebook, RSS feeds and email alerts.

Sarah describes how the council announced the results straight onto twitter (followers trebled), plus offering an election map and a virtual council chamber.  They also used a Facebook fan page (yes 74 people claimed themselves fans of a local election) where people were able to have their own conversation about the results.

In effect they by-passed mainstream media.   This system treats journalists just the same as any other citizen, offering us all the same information at the same time and space to talk about it.   However this is also good news for journalism, because it allows the professionals to spend increasingly precious time checking for truth and getting to the bottom of the implications of the election, rather than simply shoveling fact.

Sarah has written in much more detail on her own blog.  In the first of two posts, on election day itself, she wrote with great passion about preparations:

All of this has been going on for a number of months (not full time) and has been a learning curve and exciting project for this team to get into. For the first time we have had a significant presence internally in promoting and reporting on elections. It’s provided an opportunity for us to raise awareness of our work internally and work with colleagues in other departments to enable everything to happen.
Our results system will hopefully be the jewel in the crown of what we’ve done so far. We won’t know until the dust settles tomorrow and we have some feedback from Derbyshire voters, councillors, other officers and colleagues in the public sector who are kind enough to take the time to have a look.

After the elections she said:

I am still a little emotionally charged from the adrenalin of working at such pressure yesterday and giddy with the joy of how well our team worked together on the day and in the run up. Now we just need to decide what to tackle next!

Simon Wakeman at Medway Council was one of a number of people who gave support and encouragement to Derbyshire and other councils embarking on this path. He has written about how a variety of local authorities used the social web on election night.  Also on Sarah’s list of supporters was Al Smith in Newcastle.

All the above was recorded at the truly wonderful localgovcamp, held here at Fazeley Studios in Brum

Stuff I've seen June 16th through June 19th

These are my links for June 16th through June 19th:

  • Helpful Technology – New Ministry new website – From idea to live site took less than 72 hours, including signoffs – a thoroughly enjoyable collaboration between former DIUS and BERR people, led by Neil.
  • The Guardian’s tool to crowdsource MPs’ expenses data: time to play | Online Journalism Blog – So here’s The Guardian’s crowdsourcing tool for MPs’ expenses. If you’ve not already, you should have a play: it’s a dream. There are over 77,000 documents to get through – and in less than 24 hours users have gone through over 50,000 of those. You wonder how long it took The Telegraph to get that far.
  • Birmingham Social Media Cafe – Flick to page 29 of this month’s copy of Wired UK and you’ll see we got a mention as part of an article looking at free-form workplaces. Which was very nice of them.

    The next meet-up is on 10am to midday, Friday 26 June downstairs at the Coffee Lounge. Feel free to just turn up on the day but it’d be nice if you could sign up on one/all of:

  • Councils of the country unite! You have nothing to lose but your chains! « Policy and Performance – The essence is that councils challenge and help each other to help them get out of difficulties or ideally prevent it before it happens. We do a lot of that already through peer challenge and review, mentoring and ‘loaning’ staff to authorities in trouble. However, taking this to the next level where it’s not just a ‘nice to do’ but the whole of local government is committed to it, is a major challenge.
  • BBC – The Editors: Social media in Iran – What really stands out is the range of sources, voices and angles to be looked into. There's no hierarchy: everything's on merit, and there is of course a new set of challenges for our staff – chiefly editorial challenges, as well as a kind of chase as social media services appear and disappear in what The Times' Judith Evans describes as "an electronic game of cat and mouse".