We change the way the public and the public sector talk to each other.
In this way we help to change neighbourhoods, organisations and attitudes. We deliberately work with individual citizens, organisations in the middle – like local authorities, housing associations and charities – and at the top of central government.
Neighbourhoods, consultation and hyperlocal media
We’ve been using social media to make neighbourhoods better connected since 2005. We can:
Social media strategy and advice
We’ve helped several organisations to plan effective (and cost effective) ways to use social media to meet their goals.
We help with social media strategy, social media policy and social media guidelines.
Wherever possible we tap into internal skills and knowledge, growing expertise and confidence in your organisation. We have a track record of energising organisations around the possibilities of social media.
Measuring soft things
We make no apologies for loathing bureaucracy. From our experience developing and supporting numerous social media surgeries we’ve learnt a lot about capturing soft outcomes and measuring impact of the work people do in communities.
We now build bespoke systems to help you do the same.
Media making and social reporting
With a background in mainstream media making for the BBC we can do this in many ways. We can make DVDs or capture the essence of a place or event using social media, audio and video, sharing online immediately.
We also have a deep understanding of how media making helps you build stronger networks and can help make things happen.
Social media surgeries
We started surgeries to support the community and voluntary sector in October 2008 and often run them as part of our work. Whether you want to use a social media surgery to skill up a neighbourhood or community, we can run surgeries on your behalf or act as a catalyst to start one up.
We’ve also developed tools to measure how effective surgeries are and let you join the conversation emerging from surgeries.
Training and tools
Whatever you need to learn about making the most of social media – we can help. We don’t just explain how different tools work and why they might help you. We encourage you to avoid information overload, and use those tools that make most sense and make your work easier.
We also encourage you to think about content – making interesting content that people will care about.
Nick Booth is often asked to speak at conferences and events in the UK and internationally.
Yes, we build websites too – but always as part of a wider plan to use social media. We’ll also write content to get you started.