Posts Tagged ‘upyerbrum’

Made in Moseley

Posted on 21st November 2008 by

Made in Moseley _ Home Page.jpg

This new website is going to play an important part in helping the individual crafts people of Moseley flourish – great work from the Moseley Community Development Trust – which is also investing in co-working space for creatives in Moseley.  I’ll quote the press release in full:

This Christmas shoppers are turning away from high street mass-produced gifts and clicking onto Made in Moseley (http://www.madeinmoseley.co.uk), a new online shop launching on 22nd November 2008 stock full with the finest art, jewellery and fashion hand-crafted by independent artists and designer-makers residing in the south Birmingham borough.

From a small, £4.50 comic book by cult illustrator Sarah Ray to a hand-made, 18 carat gold ring, set with two cognac diamonds and boulder opal priced at £1,530 by internationally-renowned designer-maker Michele White, Made in Moseley has something special for everyone, and currently features the work of nine talented local artists.

“The site looks fantastic, it combines an easy to use interface with a secure payment system via PayPal,” says Suzanne Neal, Studio Manager at Media Content Lab. “It’s one of the first artist-driven, shared ecommerce sites in Birmingham, buying from the shop directly supports Moseley’s artists and designer-makers.”

The result of a partnership between Birmingham City University’s Media Content Lab and charity the Moseley Community Development Trust, the site creates a supportive platform for the burgeoning creative community thriving within the Moseley district of Birmingham – and is continually looking for new artists to expand the website.

Congrats.

Social Media and Social Housing

Posted on 17th November 2008 by

Trust from Joi on Flickr - click image to see the original.

This afternoon I spoke at the National Housing and Disrepair Forum annual conference. 100 or so council officers, solicitors, barristers, housing association types and others worrying about just how much money is spent on compensating council tenants for repairs that haven’t been done. This is a link to the presentation:  Talk is cheap – so use it more.

I was invited by Kate Priest, the head of the legal department at Birmingham City Council that deals with such matters.  Kate had heard me talking about local government, social media and the changing democratic relationship in one of my sessions at the Institute of Local Government.

A £3,000 pound compensation bill for a tenant could mean a £15,000 bill from their lawyers – and all that comes out of the repairs budget. So it’s worth exploring other ways to stop this.

I wanted to get across the idea that this can be thought of as a problem of trust. Lawyers thrive where trust does not. The challenge I wanted to throw to the group was how can they understand this as more than a problem of record keeping, accountability and process? Instead can they involve their people in sincere networks of trust within neighbourhoods.
The presentation is simply designed to offer examples of how and where the social web builds real networks of trust – ones which can make things happen. It was intended to give them a sense that trust is worth hard cash. The tenant who trusts their council worker and so negotiates directly with them could free up thousands for work of public value.  The tenants who are part of a wider network of trust may even be able to help negotiate priorities.

Thank you for a big chunk of input on twitter (image here and here of the 19 comments). Here is what you suggested:

By presenting an authentic face to tenants which listens and responds to their concerns and issues and by helping to link tenants up to find others in their situation, or who have resolved issues to share experience and connect”  Dave Briggs.

Listen to people where they are already talking about you (good and bad stuff)” Paul Henderson.

“Any way of improving two-way communication must surely help” Catnip.

Councils need to improve / review their relationships offline before making a difference online”  Stuart Parker.

One easy win would be for blogs to be set up for individual estates – the council can keep tenants fully in the loop of developments, the tenants would be able to have their say, but also that blog could help develop & bind the community of the estate itself together. wins all round, for minimal financial investment, really.”  Simon Gray.

Not a council tenant, but as a private one an answerphone and email address would be a start!” and “I think the question’s wrong: maybe, ‘what are the problems facing council tenants’ and keep soc media in mind when addressing them ” Michael Grimes.

“This is helping in some respects, esp with young people on 1st tenancy http://www.inliving.co.ukJohn Popham.

If social media is ‘informal’ it will help get over the “stigma” of phoning somone or appearing in person.” Paul Jennings.

Human face and interaction with two-way content. Would also bring tenants into contact with each other as well as council.” Nicky Getgood.

I think councils are way off social media. Difficult to control comms leads to degraded service. Also privacy issues and challenge of delivering service using tools and channels that are external. Eg what if Twitter down? Ian Edwards.

Google alerts for blog posts about “dog sh*t” or “broken paving slab” + their ward, then follow it up. That’s only a semi joke”.  Jon Hickman.

Blogging for different estates. Would get people to know each other and get them talking about issues that matter to them.”  Antonio Roberts.

Works t’other way- CLG wants tenants 2 have a role in mgmt- better way 2 engage than endless meetings (although meetings r useful)”.  Nick Drew.

Toronto based Michael Cayley also asked: “ pls share some references used for trust & social capital session aimed at lawyers who defend councils from housing repair claims.

I used very simple examples. I was facing an audience of 100 people, none of whom blog, only one had heard of twitter.  Even though I was amongst many lawyers only a smattering had come across Linkedin.   I needed to show how building networks of trust can help make good things happen.  I used the example of the Birmingham Bloggers group and the Social Media Surgeries. I used the volunteer effort that mysociety can apply to ventures like  fixmystreet (and not a soul in the room  had heard of the site). I also talked to them about the open innovation exchange experiment and how it’s model of open collaboration to pitch for contracts is using trust to disrupt existing ways of doing business and improve the outcome for the public.

Responses were mixed. Some went for the very human (my favourites) such as getting good at saying sorry, takings flowers when you’ve messed up and having street meeting with contractors. Others talked specifically about  procedures and software to track transactions.  One reported how law firms use facebook to recruit people for court cases.

Overall I tried to emphasise that I wanted people to go away not so much thinking about the internet, but appreciating that whatever they can do to build trust should ultimately reduce their need to fight fruitless court battles with the very people they exist to help.

We’ll see what comes next.

The Next Social Media Surgery for Voluntary Organisations in Birmingham.

Posted on 4th November 2008 by

The date is set:  Wednesday, November 26th, 2008 5.30pm to 7.00pm  at the same venue as the one we ran on Blog Action day in October.  To sign up for a free place and find a map to the location please visit this eventbrite link.  In this post we also have an explanation of what is going on, some information for people thinking of coming along to get some advice and a few words for the very fine folk who are offering their expertise for free.

I thought last month was a one off?  Yes. So did I.  But it worked really well.  The social media savvy folk who volunteered their time said they would be happy to do it again.  A number of the people who came for help wanted more when we had to close the session.  Candy Passmore from BVSC and the Third Sector Assembly is happy to lay on a room again, the crucial wifi, drinks, biscuits and fruit. I know Be Birmingham and Digital Birmingham are also interested. So lets keep going and see what we can accomplish on energy and good will.

I’d like to come for some help – what can I expect?  Turn up any time to suit you between 5.30 pm and 7pm fopr some personal advice. At the last social media surgery we had about a dozen people with skills in the area talking directly to individuals and groups.  They listen to what you do and want to accomplish and then show you tools like blogs, podcasting, photo sharing services, youtube, social networking sites and explain how they might help you. You might get one to one help, you might be in a small group (depending on how busy we are and how many volunteers are able to come).  We can show you the simple things, like how to write on the web, how to create a link which will click through from your web page to another or how to add photos.  We can also show you relatively simple way to add audio and video.

We can even help you set things up there and then. Some people walked away with their own bit of the social web:

The Birmingham Jubilee Debt Campaign (click on the name for a hyperlink the site) created a free blog at our last session on October 15th. Within a couple of days they were using it to report a very successful campaigning weekend and they’re still telling their story.  They keep entries short and simple – which removes that awful sense that doing this is a chore. It only takes a few minutes and i’m quite certain that by now the people behind this blog could show a newcomer how to get started. You’ll also notice, if you click here, how many people have left comments to say hello. That is how friendly and supportive the social web can be.

Court Lane Allotments now have a blog, thanks in part to the encouragement they received at the last surgery.  You’ll notice that one of the gardeners puts photos of the allotment on a site called flickr.  From there can easily share them in the blog (it’s a little bit of learning and a couple of clicks). At the risk of overload, this group also has joined the conversation on a microblogging service called twitter. It all shows how different parts of what we call social media interconnect.  Shirley P Cooper wrote “We met Philip (with one L) Oakley a truly inspiring, encouraging geek who introduced us to Wikis, Twitter, Rejaw, Plurk, Pownce, Tumblr, Goodreads, Jaiku. Ping.fm and delicious. The food was lovely and we also met other nice people.”

You don’t have to go this far.  You can just listen and ask questions. Some had a crack at writing on a practice blog.  Others, like 8teaarts and gerimoshers, set up experimental sites on the day.  As you can see they’re quiet, but that can often be the case as people get their head around what to do next, or whether they want to use these tools. At another social media surgery we can give a little more advice and encouragement.  It costs nothing but a bit of time to try, which also means that if it doesn’t work out for you, you’ve lived and learnt.

Do I have to prepare?  No, although a great first would be to work out how to leave a comment on this blog post (ask us a question or tel us what you thought of last time) or on any of the blogs mentioned in this post.   Should I bring anything?  No – although if you have a laptop you might want to bring that, so we can show you things using your own computer.

For the social media volunteers.  You know how proud I was of the response last time.  I hope that doesn’t sound patronising – but it was brilliant.  Without so many turning up (there were ten in the pub afterwards – but not all stayed for a drink) we could haev managed.  Of course anyone who can’t make it can always help by linking/subscribing to and commenting on the new blogs, flickr sites etc as they emereg from the surgeries.   If you’re coming please sign up on the eventbrite page.  Now I just want to pull together some of the posts about last time:

The Travellers:  Paul Webster travelled from Sheffield to help us out. “Thinking about this on the train home I realised that we have enough events for the geeks, the teccies, the webbies and the planners but not enough for the community organisations to learn in simple language about those toys that we all love to play with.”  Paul Henderson from a little nearer – Coventry

The Locals:

Pete Ashton – the man who invented social media surgeries I know came away “exhausted and buzzing” (that is not a form of transport), we really must do it again, which of course we will.  Chris Unitt  “certainly learned a lot about how to pass this sort of information on and apply it to the concerns of those trying to make a difference.”

Stuart Parker  “The event was a great starting point though, and proved what can be achieved with a little organisation and belief.”  The social enterprise We Share Stuff will also be running a North Birmingham internet surgery every Sunday Morning. Stef : “we all went away having learnt things – pros and newbies alike”. Phil Oakley made his first very welcome appearance in our midst and also wrote “Open Source alone is not going to end world poverty but it could certainly help educate and grow economies, it certainly won’t be a hindrance.”

Comments from
Louis commented  “the beauty of surgeries of this kind is that they can be spontaneous and require very little to run other than some hosts with enthusiasm, some chairs and some wi-fi. Count me in for the next London one!”  London hasn’t done one yet Louis – come on catch up!

In Blackpool they are optimistic about what they called our “early success”, Paul Groves echoed that. Rachel Gilles was enthused by the fact that”We really can bypass the usual channels, it’s wonderful that it’s being embraced so widely!”. John Mostyn got straight to the practical point with “Brilliantly done all, I hereby offer to make the tea at the next one”, whilst Dave Harte drew comparisons with Steve Bell’s Birmingham Broadside and pondered if we’re also developing approaches which will help bring Birmingham’s SME’s onto the social web.

The surgeries are supported by the Third Sector Assembly, Birmingham with funding from the National Lottery through the Big Lottery Fund.

There will be other links and mentions.  Who have I missed out?

Do Muslims have a sense of humour?

Posted on 28th October 2008 by

islamickittehborder.jpgThat’s one of the questions asked on the site of a new programme being launched in Birmingham on November 7th.  The full question on Heard and not Seen is

I want to ask, “Do Muslims have a sense of humour?”.
I ask as the media portrays them in a negative way; extremism, fundamentalism etc etc. Where do Muslims go to relax and have fun as I understand they don’t drink either. I’m just curious…

One answer can be found on the site below the question, whilst I think an even better one comes from here in the form of the islamic lolcats you see on the left.

Heard and not Seen is run by Friction Arts (who’ve just shifted their own website over to wordpress) and is best described as askthedriver for Muslims.

If you also want to go to the launch and ask some questions details are here.

Eloquent Colalife Video

Posted on 19th October 2008 by

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Simon Berry’s patient yet relentless campaign to persuade Coca Cola to use its distribution network to trasnsporrt re-hydration salts is explained in this elegant short video.

Here it is, the 30 sec video to support the ColaLife submission to Googgle’s Project 10^100 (10 to the 100th). Please go and look at it on YouTube. It’s a thing of beauty! Please can I also ask you to comment on it on YouTube and rate it (highly?). It’s worth clicking the ‘watch in high quality’ link to appreciate the detail.

After watching, commenting and rating – that should only take 2 minutes – can I ask you to do one more thing? Please send a link to this page to 10 of your friends and ask them to do the same? Very many thanks.

I want to thank the following people who have dedicated a significant part of their lives over the last 3 days to pull this together: Luke Berry (artist); Sam Berry (Animator); Julian Moore (Sound); Simon Cohen and Howard Lake for creative suggestions.

There’s still time to comment on the text of the application if you can.

Onwards and upwards!

There are a lot of talented Berrys. Watch it, comment ,share please.

BAD08 Birmingham Social Media Surgery: provisional results

Posted on 15th October 2008 by
Chris Unitt on flickr

I was enormously proud of all the people who turned up today to help voluntary groups in Birmingham better understand the power of the social web.  I’ll revise this tomorrow but just want to pop up some links before stopping for the day….

http://gerimoshers.wordpress.com/  is the new experimental blog of one visitor who will use it to explore social media before plunging her network of volunteers who support victims of domestic violence into the world of the conversational web.   Why this blog?  She wants to write about older folk who like to mosh!

http://jdcbirmingham.wordpress.com/2008/10/15/our-new-blog/ is the first full post for a blog established for the Birmingham branch of the Jubilee debt campaign.  This might be their first trackback!

8 tea arts blog.

Leonardo experienced an epiphany in audio.

We didn’t stop. Lots of social media types were helping several people at once.  About 14 folk turned up to offer knowledge, I reckon closer to 3 times that came looking for help. The photo above is the room we booked, others spilled out into the hall ways where they talked and looked and listened and learnt.   When we called a halt some people moaned and asked for more!

So I’ll find the other posts for this tomorrow, digest and re-write. If I’ve missed a blog created there let me know and I’ll add. But in the meantime thanks to BVSC for supporting the idea and to everyone who came along and helped spread the word.

Michael Palin is no longer the funniest Palin – John Cleese

Posted on 14th October 2008 by

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American accent – unh!

Who’s coming to the Birmingham Social Media Surgery, BAD08

Posted on 13th October 2008 by
Pete Ashton stumbles across a 'shelter' for homeless people in Birmingham

I thought is was time to take stock, not least to ensure sufficient tea and coffee for the social media surgery which us Birmingham bloggy folk are organising (with BVSC) to support voluntary and community groups in the city on Blog Action Day.

If you want to know how social media can help you campaign, garner support, raise funds, change the world then please sign up through this link (Wednesday, October 15th 2008, BVSC (map) 5.30pm to 7.30 pm). Come when you can for some free, friendly, one to one support.

Sign up here:

http://birminghamblogactionday2008.eventbrite.com/

The Social Media Surgeons:

Coming from Somerset we have Steve Bridger, once of The Guardian website and Oxfam now a specialist in online fund raising and community management. I first met Steve through shared involvement with the NCVO ICT Foresight project.  Also getting here by train, this time from Sheffield, is Paul Webster. I think I first met Paul at the UKGOVBarcamp.   Paul travels endlessly, bringing vol orgs and their suport organisations up to speed with how IT and the web can help them.

Stef Lewandowksi will be there, sharing his enormous experience of producing blog based websites which achieve things, from webby award winning sites to those that build networks around curious human ideas, Stef builds some of the most elegant pages you can find on the web. He’s also offering:

half a day of my time to produce from scratch a blog-based website for one charitable organisation that works with disadvantaged or at risk kids, at no charge.

This is a brilliant offer. Stef can achieve a great deal in half a day if he’s working with an organisation that’s keen to get on with things.

Pete Ashton – who’s the first person I know to come up with the idea of a social media surgery – will also be there to help. One of the countries first professional bloggers, Pete has won national awards and helped the cities creative community burst into online collaboration and conversation through establishing Created in Birmingham. That leads me on  to another local. Chris Unitt has run Created in Birmingham for the last 6 months or so and is a very talented blogger who’s also applied his professional energies to initiatives such as cQuestrate, an ambitious project to develop an open source solution to climate change.

Others possibly/hopefully coming who can help with everything from how to set up a blog to how to run a festival (should that help reduce poverty) are Anthony Herron, Dave Briggs, Nicky Getgood and Antonio Roberts. (Update:  Joanna Geary – a Birmingham Post journalist who’s helping introduce social media to newspapers, is also hoping to come).
I (Nick Booth) will also be there with my background in BBC journalism then community podcasting and various work with local government, schools and community groups on using social media as a tool for empowerment.

Jon Bounds and Julia Gilbert, both of whom have energetically inspired and worked on this idea, can’t make Wednesday, but just thought I’d day hello and thank you.

Social Media Patients(!?):

So far I’ve had about 15 people say they’re hoping to come from various groups, some with url, some without names!  Among them are Gerry Moynihan of the Bordesley Green Neighbourhood Forum. I’ve worked with Gerry before to make this film and podcast for a European wide group of active citizens called R4R.  I spoke to Claire Rigby of Fairbridge earlier this week and if she can’t make it she means to encourage someone else to com along.  Her charity supports young people to pull themselves out of destructive patterns, often involving drugs.
Stuart Parker is establishing a social enterprise to use the power of the social web to help people who foundered in education. I’m sure he’ll be teaching and learning.
Ally Sultana works with women in Balsall Heath and has been developing a podcast project – she’s already explored some social mediaAudrey Miller helped create the Jubilee Debt campaign which put so much pressure on the 1998 Birmingham G8 to cancel debt to Africa. Serena Malone works with Rural net, and again is someone who may be able to teach as much as she learns.

Then there’s Gary Smith from firstlightmedia and also working with young people, Colin Kerrigan of the charity Stage 2Stephen Brook is coming along from another educational charity excell3.

Linda Hines from the Witton Lodge Community Association in Perry Common is coming. She’s also a community champion for Be Birmingham (I recently worked with Be Birmingham on simple podcasts and material for their youtube channel and flickr.)  Other community champions might join us, as might community groups who’ve worked with Groundwork in Birmingham and members of the Third Sector Assembly.

If you’re coming and I haven’t mentioned you please use the comments section to say hello. For some that will be familiar – for others commenting on this blog post might be your first step in social media!—

—–

Update. Beside the bloggers some key organisations have also offerred their support with links and publicity, including Digital BirminghamBVSC who’s providing us with space and drinks and NAVCA.

You can plan Lozells

Posted on 7th October 2008 by

Rob Annable, a social media architect (oh yes) is about to launch a new project for public consultation on community plans:

A few weeks ago, Birmingham City Council put out an invitation to tender for an extremely innovative and ambitious proposal that would allow the residents of Lozells to comment on the plans for their community through a dedicated virtual environment. The bespoke software was required to be accessible both on and offline, allow the user to explore their neighbourhood in 3D, adjust the model themselves and make comparisons between design options then submit feedback to inform the next stage of development. It should show varying levels of detail, from the widest to the smallest and it should be ready to go in a matter of weeks.

For more see here.

Blog Action Day in Birmingham – a social media surgery for voluntary orgs.

Posted on 7th October 2008 by

Blog Action Day 2008 Poverty

Over here Jon Bounds has reminded us of our collective Birmingham blogger wish to mark Blog Action day next week in some shared way. When Tom Watson asked us about this a while back there was plenty of enthusiastic muttering.

The theme for blog action day 2008 is poverty, considered in it’s widest sense. So rather than simply blog, we’re arranging to do something more practical:  run a social media surgery for voluntary and community groups in Birmingham. Many of these deal directly with poverty in the city, I think all of them contribute in some way to creating life opportunities or alleviating suffering or disadvantage.

The aim is simply to get a group of volunteer social media savvy people together who can give one to one advice on which bits of the social media palette might be able to help these groups accomplish more.

Perhaps we might set up some blogs, get people using video or images in a new way, help them map problems?  Who knows? I’m quite certain everyone who takes part will learn something. (I’m wondering if this will help me imagine what a digital mentor might do.

Half an hour ago Candy Passmore at BVSC  agreed to provide a room at their place (138 Digbeth, B5 6DR, map). The proposal fits very closely with their attempts to encourage the voluntary sector to find new ways to communicate, lobby and network. The offer also comes with wifi and some food between 5.30 and 9  on the evening of Wednesday 15th October 2008. Once we’ve got something written she will also pass the invitation onto their networks within the city.

So who fancies helping and who knows any community or voluntary groups who might like to come?

Update: It’s on.
Birmingham Voluntary Services Council love the idea and are happy to help us with space at their place, tea coffee and perhaps a morsel for those who want to stave off their tea time pangs. time is 5.30 pm to 7.30 pm Wednesday 15th October 2008.

Sign up here: http://birminghamblogactionday2008.eventbrite.com/  any problems with that don’t give up – leave a comment below or call me on 0777 909 5692.  If you want to find out about this stuff we want you there!