Posts Tagged ‘democracy’

Public toilets and public interest and what it means for scrutiny

Posted on 1st June 2010 by

It was a toilet a bit like this, just without the sign. By Phinphonephotos on Flickr

This weekend I’ve had my head stuck on working out what I can do next on the digital scrutiny project. And then I remembered a toilet.

I used to be a local reporter in north London. Each week, after we’d put the paper to bed, I’d walk round my ‘patch’. It was a picturesque place called Highgate. I’d often need what one might euphemistically refer to as a ‘comfort break’. There was only one public toilet in the middle of Highgate Village, so it became a er, regular calling point.

Sadly for me, it didn’t take all that long before the local council announced its closure as part of a series of budget cuts. This led to a few protests from locals who were unhappy to be losing a treasured local service, but no one seemed to think it was that interesting a local newspaper story.

A bit of a story I and another reporter wrote about the toilet, taken from teh Ham&High website.

Well, that is apart from me. I was enraged. My own personal pit stop had been taken away. Where would I be going to the toilet now? I furiously filed story after story about the loo closure. I think at one stage I got the nickname ‘toilet boy’. I even filed a Freedom of Information request asking for any correspondence about the lost loo.

Splash
The mickey-taking, however, stopped when my toilet-based Freedom of Information request got a reply from the council. Contained in a bundle of papers was a gem: a letter from the councillor in charge of Camden Council‘s environment department pleading with Mr Livingstone to give him the money needed to keep the toilet open, for fear its closure would hurt his chances of being re-elected. It made that week’s splash, if you’ll pardon the appalling pun.

Flushed with pride
I was obviously chuffed: a story I’d chosen to work on that others felt wasn’t important had ended up being quite, well a little bit, important. The councillor did lose the next election – along with quite a few other Labour councillors. The loo earned a reprieve, when the new council was elected and, under the name Pond Squre, is still in the list of Camden Council loos.

But, in truth, I didn’t deserve that much praise. I’d only pursued the story because it mattered to me. Its closure was a pain in the arse and I was annoyed. The moral of the tale, of course, is that it doesn’t take much at all to find out what’s going on, if you care and ask the right questions.

Bog standard
Sadly, local reporters are rarely the people who can do this stuff. They have to worry about deadlines, filling pages of copy and often don’t even live in the area they report on (I didn’t). That doesn’t mean they can’t do important work, but it’s citizens, the people affected, who need to take the lead, because it really matters to them.

So the next bit of the project will be to try to isolate a question – almost certainly about swimming pools on Where Can We Swim? – and pursue it with similar vigour to the toilet issue. I’ll have to care about it, but – importantly – I need to find others who do, too. There are a few that spring to mind – not least whether Birmingham really needs a 50m pool – but I’ll be trying very hard, very soon to work out what it is. Then it’s a matter of applying the skills I’m picking up through the project to see just how well this sort of stuff can work.

Scrutinising sporting facilities – and why it matters

Posted on 6th May 2010 by

Following my blog post about scrutinising swimming pools I’ve now got myself a website that I hope can act as a place where I can gather information about how good/bad swimming facilities are and how they can get better.

The Where Can We Swim website

I’ve started blogging on the site, but I’ve also put together a wiki – that still needs some work – where anyone can contribute to a debate over the condition of swimming pools in the city. I’m hoping I can also collect some basic information about swimming pools in the city and use this to compare it to other cities.

I’m interested in seeing how these two very simple tools can add to a debate over the provision of swimming in the run up to the 2012 London Olympics. It seems a long time ago now, but when the bid for the games was made its strongest suit was the sporting legacy it would leave behind. That wasn’t just in London; there was a commitment to improve facilities across the UK.

What’s this got to do with scrutiny?

It seems to me that we should all be involved in evaluating the sporting legacy that the Olympic Games in London is providing. In Birmingham, for example, there was a lot of noise about a project to build an Olympic-sized swimming pool for the city that would be in place before the 2012 games. That noise hasn’t amounted to much at the moment, except a lot of people who are unhappy about where it’s going and others, including the Amateur Swimming Association, who are peeved that it has been held up.

What did the Olympics ever do for us?

Imagine, for a moment, what will happen in two years’ time when the Olympics is all over. We’ll be left with a few gold medals and – perhaps – some nice new facilities. But will the legacy, trumpeted by the Olympic Games bid team, have been fulfilled? And who gets to decide whether or not it has been?

Since the facilities have been built for us, I reckon that we should be the ones who get to decide. But how on earth does one go about that? A big survey? A phone vote on Radio 5? And what, exactly, will be the point? If we’ve missed the boat and we don’t get the legacy we think we deserve and were promised who can we blame?

That’s why I think the idea of scrutinising the Olympic legacy ourselves (and when I say ‘ourselves’ I mean anyone who cares) is so crucial. How should the funding we’ve got be spent?  What is wrong with the facilities we have and how would you build new ones?

In a sense, bodies like the Amateur Swimming Association and our own politicians will do this anyway. But surely interested citizens, who care about the facilities they use, could become involved in that kind of scrutiny at a local level. Given that we’re about to get a new government and there’s been a financial crisis, there’s a lot to be vigilant about. That’s what I hope the Where Can We Swim site can start, in a very small way, to be about. It’s really just a very modest exploration of what happens when one person asks a question about one particular aspect of a local service.

Central Birmingham Social Media Surgeries for April, May and June

Posted on 24th February 2010 by

Surgeons and patients at February's surgery at thestudio

We’ve just booked up three new dates for the Central Birmingham Social Media Surgeries – April 7, May 6 and June 8 – with the lovely people at thestudio, in Cannon Street, off New Street.

It’s great news, because we’ve been able to extend our original arrangement where we get the space in thestudio for free. It seems that the management at thestudio is quite happy with it, too – as long as we remember to buy a few drinks at the bar and clear off at 7pm, as we’re supposed to. We’ll issue reminders for these events closer to the dates, but if you’re looking for the next surgery it will be on March 9.

Have a look here for more details.

Stuff I've seen February 14th through to February 15th

Posted on 15th February 2010 by

These are my links for February 14th through February 15th:

Stuff I've seen September 7th through to September 9th

Posted on 9th September 2009 by

These are my links for September 7th through September 9th:

Stuff I've seen September 4th through to September 6th

Posted on 6th September 2009 by

These are my links for September 4th through September 6th:

  •   Google Wave as the future of citizen consultation by Michele Ide-Smith – "At the moment consultation processes in local government are generally still fairly archaic and ‘having your say’ might mean filling out a survey or attending a public meeting, exhibition or focus group."
  • Why town and parish councils are important #nalcconf09 #localgovweb – Paul Geraghty sticks his neck out – Great piece from Paul: Town and parish council websites should be the aggregators of all local information "Town and parish councils are neither cash-rich nor tech-savvy, so the only way they are they going to be able to swim in these streams is if they can develop and adopt a shared code base, using the SAAS (Software as a service) model to make a tool which – thanks to "place" (location) – unlocks data feeds from around the web."
  • Are you taking the mick? « Talk About Local – Humour in community activity: "next time you’re met with local plans, politics or problems that would be funny if they weren’t so angering, perhaps just try highlighting the funny. Point out the silly and match it."
  • Promising Practices in Online Engagement | Public Agenda – "For those who believe that citizens deserve the best possible opportunities to become partners in problem-solving, the public cannot be viewed just as an audience to politics or merely as customers of government. Instead, the public should be treated as a vital resource for effective problem-solving and community-building." via @simonwakeman
  • What really needs to change? « Co-creating an open declaration on public services 2.0 – Co creating an European e-government manifesto: "the aim of the above is to pull together a clear focused group of ideas that on the one hand, people can identify with (i.e. be able to say: “yes, I support that!”) and on the other, give a clear message to governments and a clear standard against which their response (and actions) can be judged."

Derbyshire County Council elections – a social media experiment.

Posted on 22nd June 2009 by

Above is Sarah Lay from Derbyshire County Council talking about her recent experience of using social media to tell the story of  the council elections of 4th June 2009.  As SOCITM the organisations which represents the folk who run council websites, puts it:

County Councils saw their web traffic double last Friday and Saturday thanks to their provision of a sophisticated online election results service coupled with use of social media tools like Twitter, Facebook, RSS feeds and email alerts.

Sarah describes how the council announced the results straight onto twitter (followers trebled), plus offering an election map and a virtual council chamber.  They also used a Facebook fan page (yes 74 people claimed themselves fans of a local election) where people were able to have their own conversation about the results.

In effect they by-passed mainstream media.   This system treats journalists just the same as any other citizen, offering us all the same information at the same time and space to talk about it.   However this is also good news for journalism, because it allows the professionals to spend increasingly precious time checking for truth and getting to the bottom of the implications of the election, rather than simply shoveling fact.

Sarah has written in much more detail on her own blog.  In the first of two posts, on election day itself, she wrote with great passion about preparations:

All of this has been going on for a number of months (not full time) and has been a learning curve and exciting project for this team to get into. For the first time we have had a significant presence internally in promoting and reporting on elections. It’s provided an opportunity for us to raise awareness of our work internally and work with colleagues in other departments to enable everything to happen.
Our results system will hopefully be the jewel in the crown of what we’ve done so far. We won’t know until the dust settles tomorrow and we have some feedback from Derbyshire voters, councillors, other officers and colleagues in the public sector who are kind enough to take the time to have a look.

After the elections she said:

I am still a little emotionally charged from the adrenalin of working at such pressure yesterday and giddy with the joy of how well our team worked together on the day and in the run up. Now we just need to decide what to tackle next!

Simon Wakeman at Medway Council was one of a number of people who gave support and encouragement to Derbyshire and other councils embarking on this path. He has written about how a variety of local authorities used the social web on election night.  Also on Sarah’s list of supporters was Al Smith in Newcastle.

All the above was recorded at the truly wonderful localgovcamp, held here at Fazeley Studios in Brum

Stuff I've seen June 16th through June 19th

Posted on 19th June 2009 by

These are my links for June 16th through June 19th:

  • Helpful Technology – New Ministry new website – From idea to live site took less than 72 hours, including signoffs – a thoroughly enjoyable collaboration between former DIUS and BERR people, led by Neil.
  • The Guardian’s tool to crowdsource MPs’ expenses data: time to play | Online Journalism Blog – So here’s The Guardian’s crowdsourcing tool for MPs’ expenses. If you’ve not already, you should have a play: it’s a dream. There are over 77,000 documents to get through – and in less than 24 hours users have gone through over 50,000 of those. You wonder how long it took The Telegraph to get that far.
  • Birmingham Social Media Cafe – Flick to page 29 of this month’s copy of Wired UK and you’ll see we got a mention as part of an article looking at free-form workplaces. Which was very nice of them.

    The next meet-up is on 10am to midday, Friday 26 June downstairs at the Coffee Lounge. Feel free to just turn up on the day but it’d be nice if you could sign up on one/all of:

  • Councils of the country unite! You have nothing to lose but your chains! « Policy and Performance – The essence is that councils challenge and help each other to help them get out of difficulties or ideally prevent it before it happens. We do a lot of that already through peer challenge and review, mentoring and ‘loaning’ staff to authorities in trouble. However, taking this to the next level where it’s not just a ‘nice to do’ but the whole of local government is committed to it, is a major challenge.
  • BBC – The Editors: Social media in Iran – What really stands out is the range of sources, voices and angles to be looked into. There's no hierarchy: everything's on merit, and there is of course a new set of challenges for our staff – chiefly editorial challenges, as well as a kind of chase as social media services appear and disappear in what The Times' Judith Evans describes as "an electronic game of cat and mouse".

Stuff I've seen June 9th through June 13th

Posted on 13th June 2009 by

These are my links for June 9th through June 13th:

  • Local Works | Campaigning to implement the Sustainable Communities Act – You can only use the radical new bottom-up powers in the Sustainable Communities Act if your councils (district/borough/city and county) choose to use it too! See the map and list below for those who have. If your councils have not already done so please write to them (and urge others to write too!), this sample letter will help you.
  • The Open Rights Group – But with Lord Carter departing, there is a serious question as to whether the government will push the Digital Britain agenda forward at all. Who will pick up the brief; will they support and desire the completion of its recommendations; will they be able to build up the political will to see any proposals through Parliament, especially as its mood darkens?
  • BBC NEWS | Technology | Web creator job 'beyond politics' – The inventor of the world wide web has been asked by the prime minister to help open up access to government data.
  • I smell a government rat in my news | Online Journalism Blog – To help you measure the amount of government-funded journalism, Nicolas Kayser-Bril built this little app, I smell a government rat in my news. Just type in any query and you’ll see the share of articles produced with state funds.
  • Peregrine Falcons – Worcester Webcam – Great work from Worcester City Council to engage public interest and establish broader positive relations with folk.

A Comment on the Digital Britain Interim Report

Posted on 15th May 2009 by
To find the Digital Britain interim report click on this image

To find the Digital Britain interim report click on this image

Earlier this week Jon Hickman asked me to say a few things at the Digital Britain unconference in Birmingham.  He wanted me to share some opening thoughts about the interim reports 5th objective:

Developing the infrastructure, skills and take-up to enable the widespread online delivery of public services and business interface with Government.

An overview of the entire mornings conversation is here, but I wanted to share my thoughts.

This objective, “to develop the infrastructure skills and take up to enable the widsespread online delivery of public services and business interface with government” appears to almost entirely about refining ane ecnouraging online transactions.  It suggests that the ambition is to use the net to govern more efficiently. That is unquestionably important but it ignores how the web can and will shift our democratic relationships, allowing self organising citizens to ignore, short circuit, or improve how we govern or  self govern.  Core to this is ensuring that we all are able to effectively publish (rather than simply consume) online, should we wish to do so.  This democratic shift is also being accelerated by the problems being faced by the big cultural and media organisations which Digital Britain as a report appears to be attempting to save.

Digital Britain says very little that seems relevant to this democratic shift. A couple of things that it mentions which are tangental are:

1 Safety: “We want to make the UK the safest place to do business online”.  Who’s going to argue with that? It will make us more likely to use the web to relate to government and take part in civic activity, won’t it?

Well it may not.  The safest place to do business online could also be the most controlled and closed down.  If that is the route we go then democracy baby and democracy bathwater will be scootling down the drain together. (Byron Report )

The report also appears to cling to a shadow of the unworkable idea of a film classification type service (” clear and effective labelling to help people avoid material likely to be harmful or offensive”) and adds “There should be a clearer role for trusted brands that provide a guarantee of the nature of the content that may be accessed through their product (e.g. the approach Apple has taken to making available applications that run on iPhone).”  Apple do this because they have found a funding stream around applications. Which “trusted brands” can make that happen with public content?

2 National Digital Literacy Plan. This is the other directly relevant bit: “We will only reap the benefits of becoming a digital nation if we ensure that everyone has access to the right education, skills and digital media literacy programmes to ensure that being digital is within the grasp of everyone.”

Yes is the simple answer to that.  Please though don’t make this a digital media literacy national curriculum which will date before it’s finished.  For this to work you have to find a mature balance between digital media literacy, learning and safety.

So I found two things in the report relevant to the issue of the net and democracy.  This led me, by way of  starting a conversation, to raise these additional points:

1 Should we stop existing IT projects which could stifle digital media literacy. Anything which is overly safe and overly cautious is likely to hamper our progress as a digitally literate nation. For example learning portals for schools etc – are they going to help or hinder? Do they really encourage rich informal learning and the sort of free flowing collaborations skills which will give us an economic advantage? (answers to this below please!)

2 Transparency isn’t mentioned. Transparent appears only once. Transparency will be the core media virtue in the future, replacing others such as impartiality.  Transparency is how we hold publishers and politicians to account. What does transparency mean?  Could there be principles to describe transparency which can then form the basis for a new set of standards against which online activity can be measured?

3 Talk to the folks next door. Whilst I was ranting on about how the people who wrote Digital britain didn’t seem to have read the Power of Information stuff Dave Harte did a quick search of the document to find no mention of the Power of Information Taskforce.   Unh.

My twoppenorth as an opener.  An overview of the entire mornings conversation is here with recordings of it all from the marvellous Rhubarb Radio.  Aggregations of national conversation on twitter at #dbuc09. Thanks to Nat and Julia at www.aquila-tv.com for organising and BillT for the original idea. Notes form the Manchester Event are here.  BTW Recasting the Net looks like another postive contribution to this conversation.