Podnosh

The surgeries are informal place to find out about social media

So what if you’ve never been to a social media surgery? You might have a few questions, right? We thought it might be good to answer a few.

So what is a social media surgery?
Social Media Surgeries are just a fun, informal way for people to meet and learn how to use social media for social good.

What is social media?
Social media is a loose term that is applied to a range of tools that use the world wide web to bring people together and communicate – including blogs and social networking sites, such as Twitter and Facebook.

How do social media surgeries work?
Our surgeries consist of patients (the people who come to learn stuff) and surgeons (the people who can answer their questions). We pair surgeons with patients, so that the patients can learn all about how to use social media.

Who should come to social media surgeries?
Our surgeries are for anyone involved in community and voluntary organisations who is looking for new, more effective ways to communicate about the work that they do. Patients don’t need to know about computers. It’s much more important that you are keen to learn and that you have something to say!

Who are social media surgeons?
The surgeons are all terribly nice people who’ve volunteered their time for free to help people. They come from a variety of backgrounds, but they all want other people to be able to make good use of the power that comes from effectively using social media.

What happens when you get to a social media surgery?
Imagine a big coffee morning, except it’s probably in the evening! We pair surgeons with patients after quickly finding out what people would like to learn. You get to sit with a surgeon who can help you with whatever question or issue you’ve got.

What can you expect to get out of a social media surgery?
Well, that’s entirely dependent on what you want to get. Lots of people who come want to set up blogs – simple websites where they can publicise what they are doing. Other people are interested in using Twitter, or other social networking services. Often people come back to learn more and more. Sometimes people who first arrived at surgeries as patients become surgeons themselves.

Is there anything I need to bring?
No. The surgeons have computers, so you don’t need to worry. Of course, if you have a laptop and can carry it easily then please bring it along.

Where can I find out more?
To find out how the surgeries started you can read this post. John Popham, who runs surgeries in Yorkshire, has done a good job of explaining things in this podcast. This site, Podnosh, gives details of new surgeries in Birmingham and elsewhere.

Where are the social media surgeries?
We run the Central Birmingham Social Media Surgeries, but there are surgeries elsewhere in the country, too. Acocks Green runs its own, there are surgeries in Yorkshire, and there are Web 2.0 surgeries in Nottingham and others starting elsewhere.

Surgeons and patients at February's surgery at thestudio

We’ve just booked up three new dates for the Central Birmingham Social Media Surgeries – April 7, May 6 and June 8 – with the lovely people at thestudio, in Cannon Street, off New Street.

It’s great news, because we’ve been able to extend our original arrangement where we get the space in thestudio for free. It seems that the management at thestudio is quite happy with it, too – as long as we remember to buy a few drinks at the bar and clear off at 7pm, as we’re supposed to. We’ll issue reminders for these events closer to the dates, but if you’re looking for the next surgery it will be on March 9.

Have a look here for more details.

I was really pleased to find the first bulletins from Lozells News – a new child led digital service, appear in my feed stream last week:

Lozells News Highlights from can uk on Vimeo.

This is a project from CAN-UK, who’ve been working from Ladywood for more than a decade. Lozells already has the very fine www.lozells.info and the South Lozells Housing Regeneration area is beginning to use the web to tell the story of how it is progressing, see vision-lozells.org.

A couple of things.

The first is the question of how to integrate these a little better and so seed more local story telling? Perhaps a local social media surgery might help? It is a certainly somehting I’d be interested in.

The other is that our own experience of creating local news with young people  in Frankley or Castle Vale (and others) tells us there remains a problem of how we keep things going once the project ends. There’s no lack of enthusiasm from the young people:  Comments like

this was the best week ive had at Frankley, and making this podcast was a great experiance!

and

can’t wait to see if we do anything else

show there is an appetite for more.  It’s rarely an issue of equipment or websites etc, these are now cheap enough and simple enought to leave behind.  I think the problem is often who will take the lead/ownership in your absence.

So thoughts?  How could we ensure that when the project dosh dries up the storytelling keeps flowing?

Sorry it is such short notice. The next social media surgery for voluntary groups is this Wednesday March 25th 2009, as a drop in from 5.30 to 7pm.  We have a plush new venue, which is a few minutes walk from BVSC. For all the details and how to sign up please visit the link below:

http://www.paradisecircus.com/social-media-surgeries/

The surgeries are run by a group of volunteers, mostly from the Birmingham bloggers groups. They are willing to show people from the cities charities and voluntary organisation how they can make best use of social media.   If you want to see what people have made of the first three surgeries you might like to watch this video on youtube:

http://www.youtube.com/watch?v=bEPbtfdIkVY

Don’t let the snow distract you from an important truth: it’s the last week to get your comments in to the consultation on the Council’s Big City Plan Work in Progress document. You can email, phone, or send an old fashioned letter (all the contact details are at the link above), but this Friday (6th Feb) is the closing date.

If you’re bemused some of the ideas or language, or would like to discuss your ideas openly in public and online, then the independent Big City Talk website may be the place to go. It’s got a “plain English” version of the document and also host comments by other Brummies who care just as much as you about how the City Centre might change over the next 20 years.

This is just one stage in progress towards a defined plan for the 800 Hectares of the city centre – but it is important to have you say now, because the next stage of the consultation may have already included your least favourite bit and some of the work is due to start soon.

Lifted almost whole from Jon Bounds – feel free to lift this from me.

This video was a quick one shot at the Social Media Surgery for voluntary groups in Birmingham this evening (should say 2009 – my bad). Despite the leading questions, I hope it gives you a sense of how people from community groups feel about the help they get from volunteer bloggers and social media folk. About 25 “recipients” (real people) plus  the social media surgeons who were in no particular order:

Jon Bounds, Pete Ashton, Jon Hickman, Joanna Geary, Gavin Wray, Benjamin Brum, Simon Whitehouse (see here), Abby Corfan, Phil Oakley, Watfordgap, Danny Smith, Katie Spragg, Mark Steadman.

For a more general view please have a look here. Pete shot this and uploaded it there and then to demonstrate embedding. Bless him!

Many, many evenings of voluntary work went public last night with a site to complement Birmingham’s Big City Plan consultation.

www.bigcitytalk.org has been built by Jon Bounds who’s worked patiently with other Birmingham bloggers Julia Gilbert, Nicky Getgood, Michael Grimes and myself to translate council speak into clearer speak. Stef Lewandowski has also been among a number of people who’ve supported and encouraged this, not least through conversations with the council.  I don’t think it’s flawless – so please feel free to comment about the site, but more importantly please use it to comment about the big city plan before February 6th.
We want to help move beyond the traditional consultation approach of citizens or organisations making comments to government and for government. Instead we are keen to create an online place which will encourage a more public conversation about how we will shape the city centre over the next 20 years.

Fortunately it has been met with some enthusiasm from other people.

Midge describes it as “something that Joe Public could actually get involved with AND comment on”. Shona has already used it to have her say on the options for Digbeth. Mark Steadman wants people to use the site – pronto (consultation on this phase of the plan ends on February 6th), one Simon is chuffed to see the it built on free and open source software Wordpress whilst another Simon is impatient to see more people commenting.

BiNS reminds us of one fundamental truth about planning for our city: “You know how big and complex Birmingham is, well it is. Very.”   Digital Birmingham reflect on this as “another example of how far ahead Birmingham is in its use of social media. Digital technologies coupled with a highly-motivated group of citizens makes for a very powerful combination.” Something I think is very true!

For me Dave Briggs gets to one nub here (I declare a situation can be double nubbed)when he asks two questions:

Readers working within local government: how could you make the most of the civic energy in your area, to work with residents to create something really worthwhile?

Everyone else: What’s going on in your local area that you could take a bit of time out to help out with, or improve?

So I’d like to add that extra nub with a third question aimed at publicly funded media like the BBC: Should you be doing this sort of stuff? If so how will you need to change your rules of engagement?

A couple of my friends, Stef and Dubber,  set up this simple site a few months ago. It is much more interesting that it may at first appear.  After all this looks like a selfish site. Tell us what you want, it says.

But what makes Isowish social, worth joining and interesting is not making a wish but being part of a community that might help grant one.  Some of the wishes are deeply personal, beyond anyone’s power to grant. Yet even these elicit encouragement and support from the Isowish community.  You may not be able to fix a problem, but you can make people feel better.

Isowish demonstrates a simple truth, that generosity is the key to social web.

I just want to list a few bloggers who’ve thrown their weight behind Created in Birmingham to win the UK blog category in these awards. CiB is run by a number of my friends and the impact they’ve had on Birmingham in the last year or so deserves recognition. When I last looked it was running just behind Melanie Phillips, the Daily Mail columnist.

http://2008.weblogawards.org/polls/best-uk-blog/

You can vote every 24 hours (click here) from each computer you use between now and 10pm UK time on Jan 13th.

Thanks and a little bit of link love to:

Ian T Edwards “CiB is a great resource for keeping track of creative endeavours in Birmingham.  It’s not run by the council or some company.  It’s run by ordinary people who are doing it in their spare time.  It supports artists and other creative types.  In return the Birmingham online community which is strong, is getting behind CiB to support and canvas for it in these awards.”

Digbeth is Good “CiB is thoroughly deserving of this award, it’s done a brilliant job of covering the arts and creative output of Birmingham and has been a true inspiration to others interested in blogging. I’m pretty certain Digbeth is Good wouldn’t have been born without it”.

Daniel Davies “When I moved to Birmingham I didn’t know a soul. Thankfully, I had the Internet and I stumbled upon a pokey little blog which advertised creative events around the city. Created in Birmingham is vital asset to Birmingham, connecting the creative community and providing a simple enough approach for anyone to find it useful. Its also independent, free from the pressures of advertisers to plug content and its readership is actively encouraged to contribute

Birmingham Hippodrome

Karen Strunks: ” I am grateful for CIB’s support, and if it wasn’t for them, this wouldn’t have happened. It was through CIB’s website that the magazine found me.”

Laura Whitehead:  “as an ex res of Brum it is a fine and creative place”

Ordo Paginarum: “the blog is doing an excellent service for creative types in Birmingham”

Ed Russell Community Matters

Paul Henderson:

Clare Edwards: Blogging Solidarity “all the key blogs in the area have got behind it and it is a great example of how the good work of Created in Birmingham has gained them respect from all sorts of quarters.”

Ewan Spence:  “Go Brum… there is something special about every blog, but one that promotes the arts and culture that’s away from the mainstream is extra special; and if you need to find abstract artists in the Aston Area, then CiB is a perfect fit.”

Mail Watch

Pete Ashton (also in the race but the bloke who set up CiB)

Rachel Gilles.
Chris Unitt (CiB is his baby at the mo) “I’m not sure of the chances of winning, especially as this is essentially a popularity contest and the other blogs have huge readerships, but I’m doing my damndest to get people voting. It often feels like I’m stretching goodwill to breaking point every time I send another reminder and for that reason I’ll be pleased when the voting period is over”

Bob Piper

Bluemilkshake

Blue Gal

Liberal Conspiracy (this is one is mostly anti Mel)

Other Excuses

The Stirrer

Podnosh (!)

Nosemonkey is sacrificing their own vote. Thank you:  ” vote often. To those still voting for me – thanks, you’re very sweet, but even I’m not voting for me any more.”

Citizensheep twice! Here he tries to help Neil Clark, who’s also on the shortlist, appreciate the extent of real support CiB has.

Indymedia Ireland

Indymedia England

Never Trust a Hippy.

Matt Bowles
John Band

Kebabablog
Art Stalking “I’m keen for them to win not just because I think their hearts are in the right place, but because it’s a way of saying that Birmingham has a strong creative community.”

Parboo

Bostin (through a facebook group)

Spaghetti Gazetti

Joanna Geary “It has changed the way I think about my industry, about the businesses that form it and the organisations that claim to support it.”

Gavin Wray

Peter Bacon “Strength and influence are both crucial to the vitality of the arts and creative industries, and strength and influence are greatly enhanced by those who link us all together.”

Shona.  (politer than sometimes) “If you don’t, I will scweam and scweam and scweam and scweam. And you wouldn’t want to be responsible for a breach of the peace now, would you?”

Benjaminbrum

Sunny at Pickled Politics “You’ll be doing humanity a favour.”

Anthony Herron  “It was started by Pete Ashton, who is also up for the award but who has already asked people to vote for CiB instead. Pete is renowned for his blogging and he puts a massive amount back into the community, along with Chris Unitt, who has been running CiB for the last year now. CiB is about to be taken over by Kate Spragg for the next year or so I guess. Let’s not forget the contributors and people who’ve help CiB start up – Stef Lewandowski, Danny Smith,  Frankie Ward, I’m sure there have been a few more.”

Birmingham City Council Webteam, for linking from the front page of their site.

The Birmingham Post sums up what’s going on. If I’ve missed you off please leave a comment – if you blog vote CiB in the next few days let me know and I’ll add you to the list.