Podnosh

May's Central Birmingham Social Media Surgery in thestudio

We’re now looking forward to the next Central Birmingham Social Media Surgery, which will be at the Studio in Central Birmingham on Tuesday June 8 between 5.30pm and 7pm. The address is 7 Cannon Street, Birmingham, West Midlands B2 5EP.

If you’re from a Birmingham-based voluntary or community group and would like to receive some friendly advice on using social media, then you can sign up for the surgery by following this link to the Social Media Surgery Plus site.

There’ll be another surgery in July and then we’re likely to take a break in August, before being back in September. I’ll give you a dates as soon as possible.

If you’re new to the Central Birmingham surgeries then you can find out a bit more about them by looking at this link. And, if you’ve never been to a social media surgery before, it might be worth reading this blog post, which attempts to explain what there all about.

It’s worth reiterating our earlier thanks to the folk at thestudio for allowing us to use their restaurant area for free. The staff have been brilliant – always very helpful and quite patient with our sometimes slightly tardy departures from the building. Hopefully the weather will be good on the 8th and we’ll be able to enjoy the terrace, too.

Although our last surgery was pretty quiet, there were some really interesting outcomes. In particular, it was heartening to see Emma Neil and Hannah Severn, who are both volunteers at the Birmingham Conservation Trust. I’ve written a little about the last surgery, which also includes a video interview with Emma and Hannah where they talk about their experiences.

It was also great to see a number of our brilliant surgeons down, including Gavin Wray, Mary Horesh of Friends of the Earth, Simon Gray, and Heidi Blanton. The surgeries wouldn’t be able to work if it wasn’t for members of the Birmingham Bloggers group, like the people I’ve mentioned above. They volunteer their time absolutely for free and have helped dozens of people.

It’s been manic recently, so I’ve not had the time I really need to talk about our first social media surgery at Balsall Heath. But, now I’ve confirmed that the next surgery – again at the Balsall Heath Forum – will be on June 2 , I thought it was a good time to look at what was a fascinating and quite exciting first outing for the newest Podnosh-run event.

Quite a few Balsall Heathers (or should that be Balsall Heathans?) have been down in one capacity or another to the Central Birmingham Social Media Surgeries in the past, so it was good to see a few familiar faces coming to the Balsall Heath surgery.

Simon Whitehouse was in attendance, helping Nisha Virdi. And John Newson was also down, getting some assistance with his blog for Balsall Heath Is Our Planet from Dan Davies (who, as it happens, also lives very nearby – even if he thinks he’s in Moseley!)

But there were also many new faces who managed to make it down, including – of course – those working at the forum themselves. I spent some time helping Abdullah Rehman and Nowrah Abdul to set up a blog for the forum, which it’s nice to see they’ve been using in the week or so since the event.

Nick Booth was able to help Zainab and Dalal from the Yemeni Women and Children’s Society – and even set up this quick blog post with them on the day. And it was particularly exciting to see Zulfiqar Ali, of the Pakistani Youth Council. Zulfiqar is really good at using online tools already, but he got some help with using RSS feeds and Yahoo Pipes, which hopefully will be very helpful with some of the interesting things he’s doing.

So, all in all, lots of interesting things happened and I’m really looking forward to the next event. Hope you can make it!

To sign up to the next event, on June 2, please visit the Social Media Surgery Plus site.

Jon Law (left) and James Robertson at Apri's Central Birmingham SMS

Last night was a really interesting surgery  at thestudio – not least because it saw the first introduction of the Social Media Surgery Plus website.

We were blessed, quite surprisingly, with a large number of people happy to help others, which was great to see. Nick Booth helped the Civic Centre Residents’ group with their efforts to use Scribd with their residents’ blog, which they set up a few surgeries ago.
Karen Caine was helped by Andy Mabbett and learned about using data sets in conjunction with her long-established site, BrumCityCentre.com, for Birmingham City Centre Neighbourhood Forum.
John Newson was helped with his blog by Danny Smith.

Another busy Social Media Surgery

Heidi Blanton very kindly came down to help as a surgeon for the first time and helped Nancy Langfeldt with the blog for the South Birmingham Food Cooperative, which she had set up at a previous surgery. Jon Law of the Balsall Heath Housing Co-operative was helped by James Robertson with his site.

As I indicated earlier a great number of other people came along. And we had more people ready to help than those needing help, including Mary Horesh of Birmingham Friends of the Earth.

March's Social Media Surgery in the Studio

After a couple of brilliant and very busy Central Birmingham Social Media Surgeries in February and March we’re looking forward to our next surgery, which is now on April 14th at thestudio, 7 Cannon Street, B2 5EP.

It’s the same night as the Birmingham Bloggers’ meetup, but that seemed to work OK last month, so we’ve opted to try doing it the same.

Members of voluntary and community groups are free to drop in between 5.30pm and 7pm. Below I’ve included a form to fill in if you’d like to come, so we can keep track of numbers and what kind of help people need.

We had to move the surgery, which had been booked for April 7, because of the Easter holidays, so sorry if you can’t make it. The next two surgeries are both at thestudio, booked for May 6 and June 8.

The surgeries are organised by volunteer members of the Birmingham Bloggers group. Surgeons work as friendly advisors giving informal one-to-one help to show you how to make the best of social media. If you’ve never been to a surgery before then it might be a good idea to look here. And, if you’re interested in finding out a little bit more about what the surgeries are and their history have a look here.

How do I get to the new venue? From New Street Station walk down the ramp out of the Pallasades, turn left onto New Street (past H&M) and Cannon Street is the first road on the right. The studios are further up on the right (opposite Jigsaw), and the restaurant is on the second floor.

I had a quick look round MAC – the  arts centre in Cannon Hill park in Birmingham – thanks to Neil Holland and others from the comms team there. This video doesn’t show you everything, just a taste.  There’s plenty more to see when it opens on May 1st  with a gig from Misty’s Big Adventure and lots of other goodness – including a new commission from Stan’s Cafe and some new audio walks for the park.

I know I don’t normally write about this sort of thing but the old Mac oozed community and connection – this is brighter and fresher and better.

Jamie and Jean work on the Civic Centre Residents' Association blog

At another brilliant Central Birmingham Social Media Surgery in thestudio we saw a host of exciting and interesting projects either getting off the ground or being developed still further. Read the rest of this entry »

The surgeries are informal place to find out about social media

So what if you’ve never been to a social media surgery? You might have a few questions, right? We thought it might be good to answer a few.

So what is a social media surgery?
Social Media Surgeries are just a fun, informal way for people to meet and learn how to use social media for social good.

What is social media?
Social media is a loose term that is applied to a range of tools that use the world wide web to bring people together and communicate – including blogs and social networking sites, such as Twitter and Facebook.

How do social media surgeries work?
Our surgeries consist of patients (the people who come to learn stuff) and surgeons (the people who can answer their questions). We pair surgeons with patients, so that the patients can learn all about how to use social media.

Who should come to social media surgeries?
Our surgeries are for anyone involved in community and voluntary organisations who is looking for new, more effective ways to communicate about the work that they do. Patients don’t need to know about computers. It’s much more important that you are keen to learn and that you have something to say!

Who are social media surgeons?
The surgeons are all terribly nice people who’ve volunteered their time for free to help people. They come from a variety of backgrounds, but they all want other people to be able to make good use of the power that comes from effectively using social media.

What happens when you get to a social media surgery?
Imagine a big coffee morning, except it’s probably in the evening! We pair surgeons with patients after quickly finding out what people would like to learn. You get to sit with a surgeon who can help you with whatever question or issue you’ve got.

What can you expect to get out of a social media surgery?
Well, that’s entirely dependent on what you want to get. Lots of people who come want to set up blogs – simple websites where they can publicise what they are doing. Other people are interested in using Twitter, or other social networking services. Often people come back to learn more and more. Sometimes people who first arrived at surgeries as patients become surgeons themselves.

Is there anything I need to bring?
No. The surgeons have computers, so you don’t need to worry. Of course, if you have a laptop and can carry it easily then please bring it along.

Where can I find out more?
To find out how the surgeries started you can read this post. John Popham, who runs surgeries in Yorkshire, has done a good job of explaining things in this podcast. This site, Podnosh, gives details of new surgeries in Birmingham and elsewhere.

Where are the social media surgeries?
We run the Central Birmingham Social Media Surgeries, but there are surgeries elsewhere in the country, too. Acocks Green runs its own, there are surgeries in Yorkshire, and there are Web 2.0 surgeries in Nottingham and others starting elsewhere.

Surgeons and patients at February's surgery at thestudio

We’ve just booked up three new dates for the Central Birmingham Social Media Surgeries – April 7, May 6 and June 8 – with the lovely people at thestudio, in Cannon Street, off New Street.

It’s great news, because we’ve been able to extend our original arrangement where we get the space in thestudio for free. It seems that the management at thestudio is quite happy with it, too – as long as we remember to buy a few drinks at the bar and clear off at 7pm, as we’re supposed to. We’ll issue reminders for these events closer to the dates, but if you’re looking for the next surgery it will be on March 9.

Have a look here for more details.

Here are some of the things I’ve been reading December 15th from 02:21 to 03:00:

• David Barrie: Love diagrams – “What followed was a sequence of graphics that map the course of human relations in the film – cutely assuming that love relationships are “dynamic” (don’t stop reading) and ignore scuzzy soap and socks left on the floor.” Original here.
• Theatre Pledge 2010 « Stan’s Cafe Theatre Company – Stan’s Cafe theatre pledge encourages people to make a commitment to support local theatre, bring new people to new experiences. What might you choose to create a pledge for?
• Official Google Enterprise Blog: Why the City of Los Angeles chose Google – “Google Apps will save the city of Los Angeles millions of dollars by allowing us to shift resources currently dedicated to email to other purposes. For example, moving to Google will free up nearly 100 servers that were used for our existing email system, which will lower our electricity bills by almost $750,000 over five years. In short, this decision helps us to get the most out of the city’s IT budget.” via @davebriggs.
• Ethical Xmas? | Birmingham Conservation Trust – My favourite Birmingham charity on how you can support it with your Christmas Shopping
• Christmas Fun at Stanhope Hall Highgate « Highgate,Digbeth and St Andrews – Andy Sheppard, neighbourhod manager, shows that praise is a key quality to deploy in blogging a community: “Father Christmas made a special visit to Stanhope Hall and presented all the children with an early Christmas Present. Special thanks for both events are due to Monica Lee Community Worker and the ladies of Stanhope Hall Womens Group who worked incredibly hard to ensure the success of both events. Special thanks are also due to Eddie Howard and Highgate Housing Liaison Board for their support for both events.”
• Hyperlocal news: profits a long way off | Media | guardian.co.uk – “2010 will not be the year of hyperlocal—these are the foothills, the beginnings of localised online publishing. But the signs are auspicious: increasing levels of online literacy and broadband connections mixed with more inevitable local newspaper closures mean it’s natural that readers—and advertisers—will shift to new outlets. Whether anyone will be making a real living from it—as a mainstream publisher or a start-up—seems unlikely in the near future… ” via @daveharte.

These are my links for September 20th through October 6th:

• Pits’n’Pots – The Radical Press » Labour leader Barnes impersonates Pits’n’Pots! – "Labour Group Leader Mike Barnes has admitted to impersonating someone from this website to try and find information about a rumoured news story in another Authority."
• Free music, courtesy of your library « Mabblog – "If (like me in Birmingham), you have an enlightened library service, they will have paid for a subscription to Naxos Music, so, by entering your library card number (you do have a library card, don’t you?) you can listen on-line, for free, to a “CD quality” stream of their recordings of Gilson’s music (or anything else in their vast and ludicrously high-quality catalogue). From home (or anywhere else, for that matter)."
• Kirklees Community Technology Project « Yorkshire and Humber ICT Champion – ‘Local 2.0’ will work with community organisations, individuals, service providers, ward councillors and others within one neighbourhood and will look at how new web technologies can help people share information more effectively and bring more opportunities to neighbourhoods.
• Feeding back citizen experience – Digigov – "We not only hinder the citizen in their ease of reporting (thereby potentially adding to their distress or preventing them from complimenting the service), we also lose something much more valuable – the ability to analyse where small changes across public services could result in maximum effect."
• Beth’s Blog: How Nonprofits Can Use Social Media: A Methodology for Learning from Social Media Pilots: Reflection – Questions to Help Deep Reflection Occur

  1.What worked really well in this project?
  2.Did it accomplish goals or outcomes? In what ways?
  3.Did it fall short? Why?
  4.What would you do differently?
  5.What surprises came up during the project? What unexpected happened? What could you learn or capture from that?
  6.What insights did you get during the project?
  7.What processes did you use that worked well? Which didn’t work so well? Why do you think that was?