I’ve just presented at Building Perfect Council Websites 2010 on a panel shared with Dr James Munro and his brilliant Patient Opinion and Jane Postlethwaite – and her experience of being the social media officer for Brighton and Hove Council.
I talked, as I often do, about online civic activists, social media surgeries and the nurturing of neighbourhood level civic activity online. The presentation is below but the 5 key points are:
- Permanent links to everything
- RSS feeds – lots of them by place and service
- Commentable pages
- Embeddable content
- Share your data openly – complete with its flaws
The film that appears on slide 3 is here (yes it does make me look like a git. The viseo was shot the morning after the power had coned our street in the small hours (because of a sports match) then started slapping tickets on cars – we went to bed legally parked and woke up illegaly parked, without warning).